Client Relationship Management

1 day ago


Pune, Maharashtra, India Casagrand Full time

Hiring for customer relationship executive.

Role: CRM Executive

Industry: Real Estate

Experience: years

Location: Pune (Yerwada location)

Key Responsibilities

  • Handle customer queries and provide end-to-end support post-booking.
  • Coordinate with sales, finance & project teams for customer requirements.
  • Manage CRM software: update bookings, payments, agreements & customer details.
  • Follow up for payments, document submission and agreement execution.
  • Track customer milestones: allocation, registration, handover.
  • Manage customer escalations and ensure timely resolution.
  • Prepare MIS reports related to bookings, collections, cancellations, and customer communication.
  • Support during events, site visits, and handover processes.

Benefits:

  • Highest Incentives
  • Abroad Trips


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