Relationship engagement
5 days ago
Job Title: Relationship Engagement Manager (REM)
Location: Bangalore, India
Experience: 8+ years
Industry: Consulting & Staffing
emagine is a leading European consultancy delivering high-end IT and Business services. Headquartered in Denmark and established in 1994, we have been enabling top-tier organizations with cutting-edge consulting solutions across Europe. Since 2018, emagine has built a strong presence in India with its office located in the heart of India's Silicon Valley — Bangalore. Our India operations are supported by a dynamic leadership team and a strong management foundation. We play a key role in global project delivery, talent solutions, and consulting services, supporting clients with agility and excellence across domains. With a growing team of skilled professionals, emagine India continues to contribute significantly to the company's global success, delivering value-driven services with precision and passion.
Job Summary:
We are looking for an experienced Relationship Engagement Manager (REM) to drive seamless employee experience and operational excellence across our contract workforce. This role demands strong relationship-building capabilities, HR operational expertise, and a deep understanding of consulting/staffing dynamics. The REM will act as a key bridge between internal teams, deployed consultants, and client stakeholders to ensure effective workforce management and engagement.
Key Responsibilities:
1. Consultant Lifecycle Management
Manage onboarding, confirmation, extension, and exit processes for contract employees
Coordinate issuance of offer letters, contracts, and onboarding documents
Ensure smooth induction, background verification, and timely joining
2. Client & Consultant Engagement
Serve as the single point of contact for consultants deployed at client sites
Build and maintain strong relationships with client stakeholders to ensure consultant satisfaction and retention
Facilitate regular check-ins, feedback sessions, and performance reviews
3. Compliance & Documentation
Ensure end-to-end compliance with statutory requirements (PF, ESIC, Gratuity, Shops & Establishments, etc.)
Maintain accurate consultant records and documentation in line with audit requirements
Coordinate with compliance and legal teams/vendors for timely updates and filings
4. Payroll & Attendance Coordination
Liaise with payroll teams to ensure timely and accurate disbursal of consultant salaries
Manage attendance tracking, timesheet collection, and client approvals
Resolve any payroll discrepancies or concerns raised by consultants
5. Employee Engagement & Grievance Redressal
Design and drive engagement initiatives for contract staff
Address consultant queries, grievances, and escalation matters promptly
Foster a positive consultant experience throughout the engagement cycle
Reporting & Stakeholder Communication
Prepare and share MIS reports, engagement trackers, and consultant dashboards
Provide proactive updates to internal leadership and client teams
Support client audits and workforce reviews with necessary documentation
Qualifications:
MBA/PGDM in Human Resources or related field is a plus
Minimum 8 years of experience in HR Operations, Employee Engagement, or Client Relationship Management within the staffing/consulting industry
Strong understanding of compliance and consultant lifecycle in India
Proficient in MS Office, HRMS, and reporting tools
Key Competencies:
Strong interpersonal and stakeholder management skills
High ownership and attention to detail
Empathy, responsiveness, and solution-oriented mindset
Ability to work in a fast-paced and dynamic environmen
Application due
11/28/2025
Start date
Start as soon as possible
Workplace
India
ContactBushra Sultana
HRBP
We empower companies with high-end IT services
emagine is a high-end business, engineering & IT consulting company. Enabled by an extensive network of experts, emagine powers progress, solves challenges and delivers real results through tailored high-end consulting services. emagine is headquartered in Copenhagen, Denmark with departments in France, Germany, Ireland, the Netherlands, Norway, Poland, Portugal, Sweden, United Kingdom, United Arab Emirates as well as India. Over the last couple of years, the company has grown extensively, increasing its international footprint to become one of the biggest consultancies in its segment in Europe and beyond. emagine A/S is owned by private equity company Axcel and a group of senior staff and board members.
Are you our new colleague?
At emagine, we value diversity immensely. Both when it comes to backgrounds and competences, but also in relation to personality and individual ambition. We are a diverse and well-rounded group made up of experienced specialists, generalists, recent graduates and self-taught people. We are generally curious, helpful and happy to share knowledge with our colleagues.
We are proud of our values that are based on honesty, kindness, helpfulness and solidarity. We nurture a strong community culture, where cooperation is paramount – not just locally but also across borders with our international departments. Only in unison can we provide the best service to our clients and affiliated consultants – and that is our goal. As an employee of emagine, you will experience a close-knit culture in which people stand side by side and where there is an emphasis on building close relationships. Going to work must be a fun and enriching experience yet still provide a challenge. That is why we take several steps to ensure that work is motivating and engaging. Finally, we also strive to create the right conditions for physical and mental wellbeing.
Want to know more about what it is like to work at emagine?
Visit our Instagram to get a better idea of who we are or get in contact with our HR department.
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