Customer Support Representative

2 days ago


Gurgaon, Haryana, India A Business Studio Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Company Description

A Business Studio is a trusted partner for premium outsourcing solutions designed to empower businesses across various industries. With expertise in optimizing processes and enhancing operational efficiency, we enable organizations to drive growth and focus on achieving their core business goals. Our tailored approach ensures clients benefit from strategic outsourcing, allowing them to prioritize what truly matters.

Role Description

This is a full-time on-site role for a Customer Support Representative, located in Gurugram. The role involves assisting customers with inquiries, providing resolutions to their issues, and ensuring customer satisfaction. Key responsibilities include troubleshooting problems, maintaining open communication channels, and delivering high-quality service to address customer needs effectively.

Qualifications

  • Proficiency in Customer Support and Customer Service skills to provide assistance and maintain high service standards
  • Strong Customer Satisfaction focus, with the ability to build positive relationships and enhance customer experiences
  • Excellent Communication skills to interact effectively and empathetically with customers across various platforms
  • Competency in Troubleshooting to identify and resolve customer concerns efficiently
  • Ability to work collaboratively as part of a team and demonstrate problem-solving skills
  • 12th pass, Bachelor's degree or equivalent professional experience in a related field is preferred, Freshers are preferred
  • Experience in customer-facing roles or service-driven industries is an advantage


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