Customer Service Representative

3 days ago


Gurgaon, Haryana, India Shapercult Full time ₹ 6,00,000 - ₹ 8,00,000 per year

Hiring: Customer Support Representative | E-commerce Brand | Gurugram (Onsite)

Shapercult is one of India's fastest-growing fashion & lifestyle brands with 500+ SKUs across our website and leading marketplaces. We're expanding fast and looking for a
Customer Support Representative
to join our growing team.

Location:
Sector 40, Gurugram (Onsite)

Employment Type:
Full-time | Immediate Joiners Preferred

What You'll Do:

  • Handle customer queries via WhatsApp, email, and calls with a focus on
    customer retention and satisfaction
  • Resolve order, delivery, and return/exchange issues promptly
  • Maintain accurate customer records and support tickets
  • Provide personalized post-purchase support to drive repeat sales
  • Coordinate with logistics, warehouse, and marketing teams for smooth operations

What We're Looking For:

  • Excellent
    English communication
    (written & spoken)
  • Minimum
    1 year of experience
    in customer support, preferably in
    E-commerce / Fashion / Lifestyle
  • Strong problem-solving and empathy-driven communication skills
  • Positive attitude and passion for customer experience

Why Join Us:

  • Fast-growing brand with a creative, youthful culture
  • Opportunity to build long-term customer relationships
  • Performance-based growth opportunities

To Apply:

Send your resume to

with subject line
"Customer Support - Shapercult"



  • Gurgaon, Haryana, India Kinexa Inc Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role DescriptionThis is a full-time on-site role for a Customer Service Representative & Business Develpoment Executive located in Gurugram. The Customer Service Representative & Sales will respond to customer inquiries, provide effective and efficient solutions, and ensure customer satisfaction. Daily tasks include handling customer complaints, processing...


  • Gurgaon, Haryana, India Nu Republic Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionNu Republic is on a mission to transform the wear-tech world by fusing fashion, technology, and self-expression. Our portfolio includes personal audio, true wireless earbuds, speakers, smartwatches, tech backpacks, and charging solutions designed to complement both style and lifestyle. Step into the #NuCodeOfCool with OG trailblazers...


  • Gurgaon, Haryana, India Wizfair Travels Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionWizfair is a rapidly growing travel brand passionate about providing outstanding travel programs to destinations worldwide. We offer authentically rich experiences, affordable-luxury travel packages, and exemplary client service. Our strong, robust tour operations ensure peace of mind and reliability for travelers. With offices in the...


  • Gurgaon, Haryana, India Maxicus Full time ₹ 20,00,000 - ₹ 40,00,000 per year

    Company DescriptionMaxicus offers tech-enabled BPM services across various industry verticals, leveraging human expertise combined with automation, robotics, cloud, Business Intelligence, and emerging technologies to help businesses thrive in the digital world. We deliver high-quality, personalized services, including customer journeys, back-office support,...


  • Gurgaon, Haryana, India Calling June Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionAt Calling June, we've curated a new women's brand that goes beyond mere clothing; it is an encounter, an expedition, and a lifestyle. Our brand essence revolves around joy, versatility, exploration, community, and integrity. We serve women with authenticity and honesty in every thread. Calling June is more than just a brand, it is a...


  • Gurgaon, Haryana, India Innoblooms Info Services Pvt. Ltd. Full time ₹ 4,20,542 - ₹ 6,00,000 per year

    Job Title: Customer Service RepresentativeLocation: GurgaonJob Description:We are looking for enthusiastic Customer Service Representatives to join our dynamic team in Gurgaon. The ideal candidate should have excellent English communication skills and a strong customer-focused attitude.Requirements:Experience: 0 to 5 years (Freshers are...


  • Gurgaon, Haryana, India Kyndryl Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job DescriptionHave you been wanting to get into IT but dont have tech experience, this could be your gateway. Do you love how it feels to help someone solve a problem? Want a chance to see lots of career options up close before you choose your path forward? Then theres a good chance youll love being a Customer Service Representative at Kyndryl.Being great...


  • Gurgaon, Haryana, India ILeads Auxiliary Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job OverviewWe are looking for a Full-Time Customer Service Representative to join our team in Gurgaon. The role involves engaging with customers to provide exceptional service and ensure customer satisfaction. Applicants should have a strong set of communication and typing skills to interact effectively with clients.Qualifications and SkillsGood Typing...


  • Gurgaon, Haryana, India BLS International Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Role DescriptionCustomer service representative: The role involves managing inbound calls, answering customer inquiries, and maintaining high service standards. We're looking for candidates with good communication skills and a strong customer-service attitude.ResponsibilitiesHandle inbound customer calls.Provide accurate information and assistance on...


  • Gurgaon, Haryana, India Krezig Consultants Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Profile: Customer Service RepresentativeWork from home ( candidate should be from Delhi NCR)training will be in gurgaon office5 days workingProcess: Inbound voicegood communication skills needed for more info