Customer Service Representative

3 days ago


Gurgaon, Haryana, India Shapercult Full time ₹ 6,00,000 - ₹ 8,00,000 per year

Hiring: Customer Support Representative | E-commerce Brand | Gurugram (Onsite)

Shapercult is one of India's fastest-growing fashion & lifestyle brands with 500+ SKUs across our website and leading marketplaces. We're expanding fast and looking for a
Customer Support Representative
to join our growing team.

Location:
Sector 40, Gurugram (Onsite)

Employment Type:
Full-time | Immediate Joiners Preferred

What You'll Do:

  • Handle customer queries via WhatsApp, email, and calls with a focus on
    customer retention and satisfaction
  • Resolve order, delivery, and return/exchange issues promptly
  • Maintain accurate customer records and support tickets
  • Provide personalized post-purchase support to drive repeat sales
  • Coordinate with logistics, warehouse, and marketing teams for smooth operations

What We're Looking For:

  • Excellent
    English communication
    (written & spoken)
  • Minimum
    1 year of experience
    in customer support, preferably in
    E-commerce / Fashion / Lifestyle
  • Strong problem-solving and empathy-driven communication skills
  • Positive attitude and passion for customer experience

Why Join Us:

  • Fast-growing brand with a creative, youthful culture
  • Opportunity to build long-term customer relationships
  • Performance-based growth opportunities

To Apply:

Send your resume to

with subject line
"Customer Support - Shapercult"



  • Gurgaon, Haryana, India Kinexa Inc Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role DescriptionThis is a full-time on-site role for a Customer Service Representative & Business Develpoment Executive located in Gurugram. The Customer Service Representative & Sales will respond to customer inquiries, provide effective and efficient solutions, and ensure customer satisfaction. Daily tasks include handling customer complaints, processing...


  • Gurgaon, Haryana, India Nu Republic Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionNu Republic is on a mission to transform the wear-tech world by fusing fashion, technology, and self-expression. Our portfolio includes personal audio, true wireless earbuds, speakers, smartwatches, tech backpacks, and charging solutions designed to complement both style and lifestyle. Step into the #NuCodeOfCool with OG trailblazers...


  • Gurgaon, Haryana, India Wizfair Travels Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionWizfair is a rapidly growing travel brand passionate about providing outstanding travel programs to destinations worldwide. We offer authentically rich experiences, affordable-luxury travel packages, and exemplary client service. Our strong, robust tour operations ensure peace of mind and reliability for travelers. With offices in the...


  • Gurgaon, Haryana, India Krezig Consultants Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Profile: Customer Service RepresentativeWork from home ( candidate should be from Delhi NCR)training will be in gurgaon office5 days workingProcess: Inbound voicegood communication skills needed for more info


  • Gurgaon, Haryana, India ClaimBuddy Technologies Pvt Ltd Full time ₹ 2,880 - ₹ 4,08,806 per year

    At ClaimBuddy Technologies, we count on the customer service department to interact professionally with our valued customers when they have questions or concerns. We're seeking a highly skilled customer service representative to join our team and handle inbound and outbound phone calls, email requests, and face-to-face interactions with a friendly and...


  • Gurgaon, Haryana, India Right Move Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Greetings of the Day We are looking for "Customer Service Representative" for one of our estimeed clients in GurugramExp: FreshersLocation: Gurugram (WFO)Shifts - Day shiftWe are looking for enthusiastic and self-motivated freshers to join our Collections team as Tele Collection Executives. The role involves contacting customers over the phone to remind them...


  • Gurgaon, Haryana, India Kareer Hubb Full time ₹ 3,00,000 - ₹ 5,04,000 per year

    Hiring for Customer Service RepresentativeSalary upto 42k per month5 Days workingBoth side cabsLocation : GurgaonGraduate / Undergraduate both can applyJob Type: Full-timePay: ₹25, ₹42,000.00 per monthBenefits:Commuter assistanceHealth insuranceProvident FundLanguage:English (Required)Work Location: In person


  • Gurgaon, Haryana, India Anny Lifestyle Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    As an Ecommerce Customer Service Representative, you will be responsible for assisting customers with their online orders. You will need to have exceptional communication skills, both written and verbal, and be able to provide solutions to customer inquiries in a timely manner. In this role, you will also need to be able to navigate various ecommerce...


  • Gurgaon, Haryana, India AK Global Management And Services Full time ₹ 3,84,000 per year

    Job Summary:A Customer Service Representative serves as the primary point of contact between a company and its customers. The role involves resolving customer queries, offering product/service support, and ensuring a positive customer experience across communication channels like phone, email, chat, or in person.Key Responsibilities:Handle inbound and...


  • Gurgaon, Haryana, India Infiniserve IT Solutions Inc. Full time ₹ 3,72,000 per year

    Job Title: Customer Support ExecutiveLocation: GurgaonDepartment: Customer ServiceJob Type: Full-timeKey Responsibilities:Respond promptly to customer inquiries via phone, email, chat, or social media.Identify and assess customers' needs to achieve satisfaction.Handle customer complaints, provide appropriate solutions and alternatives within the time limits,...