Guest Relation Executive/ Floor Manager

3 days ago


Thathawade Pune Maharashtra, India ENGINEER HORIZON Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Job Title: Guest Relations Executive

Industry: Real Estate preferred

Experience Required: 2- 6Years

Location: Bavdhan Pune

Job Type: Full-Time

Job Summary:

We are seeking a dynamic and customer-focused Guest Relations Executive to join our team in the real estate industry. The ideal candidate will be responsible for delivering a seamless and positive experience to all visitors, clients, and potential buyers, ensuring high levels of customer satisfaction and brand representation.

Key Responsibilities:

  • Welcome and assist visitors, clients, and guests at the property site or corporate office.
  • Handle walk-ins and inquiries efficiently, providing accurate information about available properties, amenities, pricing, and processes.
  • Coordinate with the sales and marketing teams to ensure timely follow-up and engagement.
  • Manage front desk operations, including calls, visitor records, and appointment scheduling.
  • Maintain a clean, professional, and customer-friendly reception area.
  • Address client queries, complaints, and feedback in a prompt and professional manner.
  • Support event coordination during site visits, open houses, and project launches.
  • Provide brochures, promotional material, and other relevant documentation to clients.
  • Track and report daily footfall and visitor engagement metrics.

Key Requirements:

  • Bachelor's degree in any field (Hospitality or Marketing preferred).
  • 2–6years of experience in a client-facing or guest relations role, preferably in real estate, hospitality, or retail.
  • Excellent communication and interpersonal skills.
  • Proficiency in MS Office (Word, Excel, Outlook).
  • Well-groomed with a professional demeanor.
  • Ability to multitask and handle pressure in a fast-paced environment.
  • Knowledge of real estate processes is an added advantage.

Preferred Skills:

  • Fluency in English and local language
  • Strong organizational and coordination abilities.
  • Customer-first attitude with a keen eye for detail.

Interested candidates can email CV's at or contact

Job Types: Full-time, Permanent

Pay: Up to ₹25,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person



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