Post Sales Manager

20 hours ago

Mumbai, Maharashtra, India DC Consultants Full time ₹ 8,00,000 - ₹ 12,00,000 per year
Job Description

Post Sales Manager - Real Estate Industry - Mumbai (Borivali(W)

Opening: 1 Nos.
Job ID: 117396
Employment Type: Full Time
Reference:
Work Experience: 5.0 Year(s) To 8.0 Year(s)
CTC Salary: 8.00 LPA TO 12.00 LPA
Function: IT Software- ERP / CRM
Industry: Real Estate/Property
Qualification: Any - Any Graduation
Location: Mumbai
Posted On: 29th Sep, 2025

We are having an urgent opening for the position Post Sales Manager for a reputed company in the Real Estate industry at Mumbai (Borivali (W) location).

An experienced Post Sales Manager to join our Post Sales team, responsible for managing customer relationships from sales to possession. The ideal candidate should have a strong experience in real estate post-sales processes.

Key Responsibilities
  • Sending a Welcome mail to our Booking clients
  • Manage and track customer interactions from sales to possession.
  • Ensure data accuracy, integrity, and security.
  • Oversee post-sales processes, including documentation, payment tracking, and possession handover.
  • Ensure timely communication with customers and stakeholders.
  • Generate reports and analytics on customer satisfaction, sales performance, and process efficiency.
  • Ensure high customer satisfaction levels through effective issue resolution and communication.
  • Conduct regular customer feedback surveys and implement improvements.
  • Coordinating client legal queries
  • Collecting the legal documents
  • Preparing a draft for Sale Agreement
  • Sharing the same to the client and confirming the draft for final sale agreement
  • Coordinating client with the Bankers
  • Complete end-to-end Process From Booking Till Handover of Flats.
  • Lead and train a team of customer relationship executives.
  • Ensure team performance meets targets and objectives
IT Skills
  • MS Projects
  • MS Excel
  • MS Word
Soft Skills
  • Effective communication skills
  • Decision Making ability
  • Planning & Organizing
  • Team Player
  • Effective Spoken English
Benefits
  • Well-defined Leave Policy with Paid & Sick Leaves apart from an annual Holiday List.
  • Annual Bonus.
  • Open, Young and Vibrant Culture.
  • Working with minds that are here to develop Dynamic and Exciting Projects that will become Landmarks of the future.
Key Skills
  • Post Sales
  • After Sales
Company Profile

The organization was established in 1976 as a private, residential and commercial developer in Mumbai. Their emphasis on classified living spaces, nestled among the greenery of the western suburbs, has evolved into an illustrious signature over the last 4 decades. Their priority is always to bring a fine balance between expertise and services to deliver projects par excellence. With the second generation of the family setting a firm foothold in the company and in the industry, the organization has grown into newer dimensions and industries.

The organization's Wedevelopment is a novel concept started in the year 2017 in the space of Redevelopment. Wedevelopment is an innovative society-centric process created through extensive research and getting executed through a unique collaboration of empaneled experts. It is in short a complete system to manage the end-to-end process of Self Redevelopment in a hassle-free way.

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