
tech support
20 hours ago
Company Description
Targix Technologies is an Ad-tech company with two innovative brands: DoDooH and CMS. DoDooH is a DOOH platform with over 1000 screens in clinics across top metros in India, leveraging AI-based CMS to optimize reach and frequency for advertisers. CMS is a SaaS platform providing AI-based CMS solutions for digital screen owners, ensuring non-repetitive and effective content delivery to maximize impact.
Role Description
This is a full-time, on-site Tech Support role located in Hyderabad. The Tech Support professional will be responsible for providing technical support, conducting troubleshooting, and ensuring customer satisfaction. Daily tasks will include resolving technical issues, analyzing problems, and offering customer support to maintain an optimal user experience.
Qualifications
- Technical Support and Troubleshooting skills
- Analytical Skills for evaluating and resolving technical problems
- Customer Support and ensuring Customer Satisfaction
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team
- Relevant certifications in IT or technical support are a plus
- Any Bachelor's degree
- Freshers only
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