Customer Support Executive

4 days ago

Hyderabad, Telangana, India Colosseum Tech Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Colosseum Tech Solutions Pvt Ltd is a leading technology solutions provider dedicated to delivering exceptional customer experiences. We are seeking a passionate and talented Technical Support Associate (Fresher) to join our team. This role offers an exciting opportunity to work in a dynamic and fast-paced environment where you can grow your skills and career.

Job Overview:

As a Technical Support Associate, you will provide exceptional customer service and technical assistance to our clients. You will address customer queries, troubleshoot issues, and collaborate with internal teams to ensure a seamless customer experience.

Key Responsibilities:

  • Respond promptly and accurately to customer inquiries via email, phone, or chat.
  • Maintain a high level of customer satisfaction by providing professional and empathetic support.
  • Collaborate with internal teams to address and resolve customer concerns effectively.
  • Identify, document, and escalate critical issues requiring immediate attention.
  • Adhere to company policies, procedures, and service-level agreements.
  • Continuously learn about the company's products and services to provide better assistance.
  • Meet or exceed targets for customer satisfaction and issue resolution.
  • Participate in team meetings and contribute to improving support processes.

Qualifications and Skills:

  • Technical Knowledge:
  • Proficiency in working with Windows and Ubuntu operating systems.
  • Basic understanding of Python programming.
  • Ability to perform basic troubleshooting and server restarts/reboots when needed.

Communication and Interpersonal Skills:

  • Excellent verbal and written communication skills.
  • Strong interpersonal skills with the ability to work effectively in a team.
  • High level of patience and a positive attitude.

General Skills:

  • Strong multitasking and time-management abilities.
  • Willingness to learn and adapt to new technologies and processes.
  • High school diploma or equivalent; Bachelor's degree preferred.

Work Schedule and Location:

  • Work Type: Full-time, on-site.
  • Location: Hyderabad, India.
  • Working Hours: Night shift
  • Working Days: 6 days a week with one weekly off.

What We Offer:

  • Competitive Compensation: Attractive salary package with night shift allowances.
  • Growth Opportunities: A clear path for career advancement in a fast-paced organization.
  • Collaborative Culture: Work in an inclusive and supportive environment.
  • Learning and Development: Opportunities to up skill and learn new technologies.

Join Us:

  • If you are enthusiastic about technology and committed to delivering outstanding customer experiences, we would love to hear from you. Start your career journey with us at Colosseum Tech Solutions Pvt Ltd

  • Customer Support Executive

    21 hours ago

    Hyderabad, Telangana, India Glossary Soft Tech Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Open Recruitment Customer Support ExecutiveWe are hiring Customer Support Executives Immediate JoiningHindi-speaking candidates preferredSalary: 15,000 (Take Home) + Attractive IncentivesInbound Calling (No Targets)

  • Customer Support Executive

    4 days ago

    Hyderabad, Telangana, India Square Business Services Pvt Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionFounded in 2012, Square Business Services Pvt Ltd embraced the essence of simplicity and efficiency, reflected in our name. Initially a skill development partner and staffing agency, we have recruited over 10,000 employees and were ranked the best recruiting partner in Hyderabad. We have become the top provider of finance & accounting,...

  • Customer Support Executive

    3 days ago

    Hyderabad, Telangana, India Judah Business Enterprises Pvt Ltd Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    We're #HiringTitle: Customer Support Executive - International Voice ProcessWork from Office –  GachibowliSalary: Best in the MarketNo of Positions: 75Transport Provided: Pick up and DropKey ResponsibilitiesHandle Inbound Calls from customers to resolve queries / issues, provide information about client's products and services.Engaging in active listening...

  • Customer Support Executive

    21 hours ago

    Hyderabad, Telangana, India Heron strategic consulting Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Dear candidates we are hiring for Customer Support ExecutiveQualification::Any GraduationExperience:: 0-2 yearsLocation:: HyderabadJob Description:We are looking for a Customer Support Executive to handle customer queries and provide timely solutions. The role involves answering calls, resolving shipment/delivery issues, updating customers on parcel status,...

  • Customer Support Executive

    2 weeks ago

    Hyderabad, Telangana, India Vintron Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Job Title: Customer Support Executive – Voice ProcessLocation: Onsite – Hyderabad, IndiaExperience Required: 1 to 2 YearsEmployment Type: Full-TimeAbout the Role:We are looking for a dedicated and customer-focused Customer Support Executive (Voice Process) to join our team in Hyderabad. The ideal candidate will have prior experience in handling customer...

  • Customer Support Executive

    4 days ago

    Hyderabad, Telangana, India Mypaisaa Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    We are seeking a dynamic and customer-centric Executive to join our Customer Support Team. The ideal candidate will possess excellent communication and soft skills, demonstrating confidence and proactiveness in assessing customer needs to ensure , need to make cross sales and support for email writing .Roles and responsibilities :convert Leads into business...

  • Customer Support Executive

    1 week ago

    Hyderabad, Telangana, India Boolean Staffing & Recruitment Solutions Pvt. Ltd. Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Company DescriptionBoolean Staffing & Recruitment Solutions Pvt. Ltd. is a pioneer in offering end-to-end workforce solutions, serving companies and aspirants in India primarily in the areas of Recruitment, Staffing, Payroll, Digital Marketing, and Management Services. Over the years, we've developed our business by collaborating with a wide variety of...

  • Customer Support Executive

    2 weeks ago

    Hyderabad, Telangana, India Teleperformance (TP) Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    We are looking for a highly motivated and customer-focused individual to join our team as a Customer Support Executive in the domestic sector. The ideal candidate should have 0 to 2 years of experience.Roles and ResponsibilityHandle customer inquiries and resolve issues professionally.Provide excellent customer service through various communication...

  • Customer Support Executive

    6 days ago

    Hyderabad, Telangana, India eMedEvents - Global Marketplace for CMECE Full time ₹ 3,60,000 - ₹ 7,20,000 per year

    Customer Support Executive**Location:** Hyderabad (Work From Office)**Experience Required:** Minimum 3 years**Salary:** ₹6,00,000+ per annum (based on experience and performance)**Shift Timing:** 4:00 PM – 1:00 AM (IST)**Department:** Operations / Customer Success**Reports To:** Operations ManagerAbout eMedEventsFounded in 2014, eMedEvents is a global...

  • Customer Support Executive

    2 weeks ago

    Hyderabad, Telangana, India Rajkumar Jain Matrimonial Services Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesThey handle customer queries, resolve complaints quickly, provide clear product or service information, keep records updated, and collect feedback to help the company improve.Preferred candidate profileA successful Customer Support Executive needs strong communication skills, active listening, empathy, problem-solving abilities,...