Customer Support Executive

7 days ago

Hyderabad, Telangana, India CDI Solutions, Inc Full time ₹ 2,00,000 - ₹ 4,00,000 per year

Job Title: Customer Support & Communication Executive (Work from Home Andhra Pradesh and Banglore)

Job Description:

One Care Connect is looking for a Customer Support & Communication Executive to manage communication with students and parents, follow up on tasks, and handle webinar coordination. The ideal candidate should have excellent communication skills, be proactive in follow-ups, and possess prior experience in customer service or sales roles.

Key Responsibilities

  • Send professional emails, text messages, and updates to clients, students, and parents.
  • Make voice calls for follow-ups, inquiries, and communication updates.
  • Send and track invoices related to webinars.
  • Follow up with students and parents regarding class schedules and attendance.
  • Ensure timely follow-up on students task completion and progress reports.
  • Maintain accurate communication records and update reports regularly.

Required Candidate Profile

  • Gender: Female candidates only
  • Experience: 12 years in call center, customer support, or sales roles

  • Skills:

  • Excellent verbal and written communication skills (English and Telugu preferred)

  • Strong coordination, follow-up, and presentation abilities

  • Proficient in using email and basic computer applications

  • Location: Work from home (candidates must be based in Andhra Pradesh and Bangalore)

  • Working Hours: 4:00 AM – 10:00 AM IST
  • Working Days: Must be available on weekends (weekly off on Tuesday and Thursday)

Salary: 25,000 per month

Interested candidates can apply through Naukri or share their updated resume at [].

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