Key Account Lead

4 days ago


Mumbai, Maharashtra, India MadeTruly Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Key Account Management – Global Jewelry Brands
Key Account Lead

Role Overview:

As part of Key Account Management, you will be responsible for managing high-value international clients, optimizing sales strategy, and ensuring operational excellence. You will collaborate with cross-functional teams to align our service offerings with client objectives, drive revenue growth, and enhance customer experience.

Core Responsibilities:
  • Customer Experience & Service Excellence: Ensure seamless execution of client projects, proactively resolving challenges.
  • Account Growth & Strategy: Manage and assist the key accounts grow, ensuring a strong long-term partnership.
  • Data-Driven Decision Making: Use analytics to drive insights and optimize pricing models.
  • Cross-Functional Collaboration: Work with operations, logistics, and finance teams to streamline processes.
  • Sustained Account Growth: Identify untapped opportunities with the Customers and develop strategies to help the account expand

Requirements

Preferred Experience: 5-7+ years in Sales/account management, ideally within luxury, Service, Hospitality industry

  • Strategic thinker & innovative problem solver with a consultative sales approach
  • Excellent Customer orientation with experience in international sales
  • Exceptional communication, negotiation, and stakeholder management skills
  • Proven track record in key account management and sales performance
  • Ability to handle high-pressure situations and drive results

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