Lead - Hospital Key Accounts Management

3 days ago

Mumbai, Maharashtra, India Roche Full time ₹ 15,00,000 - ₹ 25,00,000 per year

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

In this role as a Lead HKAM in Roche Diagnostics India, you will be managing Hospital key accounts which are a set of large standalone or small groups of hospitals with regional character. The HKAM have professional organization structures, and are agile in their operations and provide thought-leadership in the field of healthcare.

Your Opportunity

  • You will manage the business from this important customer segment from revenue and profitability standpoint.
  • Leading & mentoring a team of Hospital Key Account Managers. You will lead & manage the overall long terms (3 to 5 year) strategy & ensures its execution.
  • You will develop the robust business development strategy by identifying the right opportunities in the market.
  • Be responsible for building strategic customer relationships with large corporate hospitals & their multiple relevant stakeholders which includes entire KOL management
  • An expert interpreting the market intelligence to fine-tune the partnership alliances with customers & to make sure the revenue is generated from these new accounts. You will also develop these accounts to achieve consistent profitability.
  • To build a plan for the existing accounts to ensure long term profitability from these accounts.
  • To ensure your team has a collaborative approach towards the relevant Business Areas & NSM's
  • You will hold the management board discussions between hospitals & Roche to build strategic road map.

Who You Are

  • You hold a University degree in a scientific, or business field (MBA Marketing)
  • With a strong eye for business, preferably  in the IVD industry, you bring over 10 years valuable experience in leading Key Accounts & leading teams.
  • You are an expert in using various channels, from traditional to digital, and adept at using insights data to measure and optimize the impact of your customer engagement efforts.
  • You possess extensive experience and skills in both strategy and tactical execution within Key Accounts
  • You are proficient in written and spoken English languages and have ability to understand digital tools
  • You have a valid work permit to work in India.
Who we are

A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.


Let's build a healthier future, together.

Roche is an Equal Opportunity Employer.

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