Key Account Manager

1 week ago

Mumbai, Maharashtra, India Talent Corner HR Services Pvt Ltd Full time ₹ 3,60,000 - ₹ 7,20,000 per year

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Position: Key Account Manager

Location: Grant Road, Mumbai

Office Timings: 10:30 AM – 7:00 PM (Monday to Saturday)

Salary Package: ₹30,000 – ₹60,000 per month (plus performance incentives)

About the Role:

Seeking a
mature, relationship-driven professional
to manage and nurture the most valuable clients. This role emphasizes
client relationship management, client delight, and ownership
over pure sales.

The Key Account Manager will act as the
face of the company for top accounts
, ensuring they feel prioritized, their concerns are addressed promptly, and growth opportunities are identified. Think of this role as a
Relationship Manager in Banking or Duty Manager in Hospitality
— but for the high-value industrial client

Key Responsibilities:

  • Build and maintain strong, long-term relationships with clients.
  • Act as a
    point of contact
    for escalations, inquiries, and client support.
  • Collaborate with Sales, Purchase, QA/QC, and Logistics teams to ensure smooth execution of client requirements.
  • Take complete ownership of client concerns and drive them to resolution.
  • Conduct
    regular client check-ins
    to build trust and engagement.
  • Support sales by ensuring top clients feel valued, informed, and well-served.
  • Prepare
    weekly client status updates
    and share insights with management.

Requirements:

  • Excellent spoken and written English with a polished, professional presence.
  • Proven experience in
    Relationship Management / Client Servicing
    (Banking, Corporate Accounts, Hospitality, or Customer Success preferred).
  • Strong interpersonal, listening, and empathy skills.
  • Ownership mindset
    : proactive, reliable, and accountable.
  • Highly organized with strong follow-up and reporting discipline.
  • Stable career background (no frequent job changes).

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