Customer Onboarding Manager

2 days ago


Bengaluru, Karnataka, India Weekday AI Full time ₹ 6,00,000 - ₹ 12,00,000 per year

This role is for one of the Weekday's clientsMin Experience: 2 years

Location: Bangalore

JobType: full-time

Requirements

What You'll Do:

  • Take complete ownership of customer relationships, ensuring they achieve success and become enthusiastic advocates for the product.
  • Lead end-to-end customer onboarding, providing a smooth, engaging, and value-driven onboarding experience.
  • Monitor product adoption and usage to ensure customers derive maximum value, driving retention, upsell, and expansion opportunities.
  • Act as a trusted product advisor, sharing insights, best practices, and tips to help customers achieve their goals efficiently.

What Makes You a Great Fit:

  • You're passionate about delivering an exceptional customer experience — one that rivals top-tier service standards.
  • You genuinely enjoy helping customers succeed and building long-term relationships.
  • You're curious and empathetic, enjoying meaningful conversations and learning from diverse people and perspectives.

Skills:

Client Onboarding | Customer Onboarding | Upselling | Customer Success | Relationship Management


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