Onboarding Manager

1 day ago

Bengaluru, Karnataka, India Weekday AI Full time ₹ 12,00,000 - ₹ 36,00,000 per year

This role is for one of the Weekday's clients

Min Experience: 10 years

Location: Bangalore

JobType: full-time

We are seeking a seasoned professional to lead the end-to-end onboarding process for new client employees within the Human Resource Outsourcing (HRO) environment. The role demands a strong customer-centric approach, ensuring seamless integration into client systems while enhancing employee experience and long-term satisfaction.

Requirements

Key Responsibilities
  • Oversee and manage the complete onboarding lifecycle for new client employees within HRO operations.
  • Ensure smooth system integration and process alignment with client goals and organizational standards.
  • Drive employee engagement initiatives to promote satisfaction and retention throughout the onboarding journey.
  • Collaborate with client stakeholders and internal teams to ensure timely, accurate, and compliant onboarding execution.
  • Manage and mentor a large team (35+ members), ensuring high performance, accountability, and operational excellence.
  • Utilize HRIS platforms such as ADP, Workday, or BambooHR for data management and workflow optimization.
  • Leverage advanced Excel and reporting skills to monitor key onboarding metrics and identify process improvements.
  • Act as a client-facing liaison, providing consistent communication, updates, and resolution of onboarding-related issues.
  • Lead implementation and transition projects for new clients with a focus on scalability and quality.
Requirements
  • Minimum 10 years of experience in HRO/HR services or related functions.
  • At least 5 years in a managerial or leadership role overseeing onboarding or implementation operations.
  • Proven experience managing large teams (35+ people) in a client-service-oriented environment.
  • Strong technical proficiency with HRIS tools (ADP, Workday, BambooHR) and advanced Excel.
  • Excellent project management, communication, relationship-building, and problem-solving skills.
  • Willingness to work onsite, 5 days a week, during night shifts (between 6 PM IST – 5 AM IST).

Skills:
Onboarding · HR Operations · HRO Services · HRIS (ADP, Workday, BambooHR) · Project Management · Client Relations · Excel · Team Leadership

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