
Receptionist Administrator
2 days ago
1. Greet and assist visitors and clients:
- A warm smile and a welcoming demeanor create a positive first impression.
- Guide clients and visitors to the appropriate departments or agents.
- Provide information about available properties and services offered.
2. Answer and direct phone calls:
- Handle a busy phone system, ensuring calls are directed promptly and efficiently.
- Serve as a knowledgeable resource for inquiries regarding property listings, appointments, and general information.
- Employ excellent phone etiquette to leave callers with a favorable impression.
3. Schedule appointments and manage calendars:
- Maintain a well-organized schedule for real estate agents, ensuring no double bookings occur.
- Coordinate appointments between clients, agents, and other relevant parties.
- Use calendar management tools to optimize time management and efficiency.
4. Handle incoming and outgoing correspondence:
- Sort and distribute mail, packages, and faxes to the appropriate recipients.
- Draft and send professional emails on behalf of the office.
- Maintain an organized filing system for physical and digital documents.
5. Maintain office cleanliness and organization:
- Ensure the reception area and common spaces are tidy and presentable.
- Arrange for the maintenance of office equipment, such as printers and copiers.
- Manage inventory of office supplies and place orders as needed.
6. Assist with administrative tasks:
- Provide administrative support to real estate agents and staff, such as preparing documents, reports, and presentations.
- Conduct research and gather information as requested.
- Collaborate with other administrative personnel to streamline office operations.
7. Support real estate agents and staff:
- Act as a reliable resource for agents, offering assistance with various tasks.
- Coordinate open houses and property showings, ensuring all necessary arrangements are made.
- Collaborate with marketing teams to create and distribute promotional materials.
8. Utilize technology and office tools effectively:
- Proficiently navigate real estate software, customer relationship management (CRM) systems, and office productivity tools.
- Stay up to date with technological advancements and industry-specific software.
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