Customer Experience Executive

About the RoleWe are looking for enthusiastic and detail-oriented Customer Experience Executives to join our ORM Customer Service team. In this role, you will be responsible for managing customer interactions via email and social media platforms, ensuring timely resolution, and maintaining brand reputation. You will play a critical role in providing seamless...

About the Role:The Executive - Customer Experience is responsible for resolving issues, keeping customers updated, analysing trends, supporting clients, managing service schedules, maintaining records, and tracking performance metrics. The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team...

About Rentokil PCIRentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world's leading pest control brand. Rentokil PCI aims to set new standards for customer service...

Job Role OverviewWe are seeking an experienced Executive to oversee customer onboarding and day-to-day operations.

Customer Experience SpecialistIn this pivotal role, you will be instrumental in delivering seamless customer interactions. Key responsibilities include:Validating customer enrolment in SAP and providing comprehensive information on company policies and procedures for order placement.Managing the entire order cycle from receipt to confirmation, invoicing, and...

Job Title: Customer Support ExecutiveWe are seeking a highly skilled and passionate professional to join our team as a Customer Support Executive.Key Responsibilities:Engage with customers via various communication channels to understand their needs and concernsProvide expert solutions to ensure exceptional customer satisfactionCollect feedback to facilitate...

Job OverviewOur team is seeking an expert in customer lifecycle management and website optimization. This highly analytical role focuses on improving repeat purchases, lifetime value, customer experience, and conversion rates through data-driven insights and strategic execution.Key Responsibilities:Own customer segmentation, lifecycle journey design, and...

Direct Responsibilities:Must be willing to work in an environment that requires 100% phone-based customer interactionCo-ordinating with Branch networks for attending detractors and closing the loop 90% of detractors within 24 hrs.Excellent verbal and written communications skills, with a clear distinct voiceConduct regular study of customer needs & driving...

Job Title: Customer Service ExecutiveWe are seeking a highly skilled and customer-focused Customer Service Executive to join our team.The ideal candidate will have excellent communication and problem-solving skills, with the ability to work in a fast-paced environment and provide exceptional service to our customers.Key Responsibilities:Handle customer...

About the Role:The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders.Create PowerPoint presentations/review on weekly, monthly basis; debrief echelon Team & superiors to analyze target areas.RequirementsStakeholder Management:To collaborate with departments to...