Customer Service Associate
7 days ago
Minimum 1 year experience in customer service
gender : male or female
- Providing accurate information about products or services and guiding customers in making informed decisions.
- Resolving customer issues and concerns efficiently, ensuring high customer satisfaction.
- Maintaining a deep understanding of our products, services and policies to address customer concerns effectively.
- Responding to customer inquiries accurately and on time, through various channels, including phone, email and chat.
- Escalating complex issues to higher authorities when necessary and following up on resolutions.
- Maintaining detailed and accurate records of customer interactions and inquiries.
Job Type: Full-time
Pay: ₹9, ₹22,358.31 per month
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
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