Customer Service Associate

7 days ago


Kollam, Kerala, India Ajmal Bismi Enterprise Full time ₹ 1,08,000 - ₹ 2,70,000 per year

Minimum 1 year experience in customer service

gender : male or female

  • Providing accurate information about products or services and guiding customers in making informed decisions.
  • Resolving customer issues and concerns efficiently, ensuring high customer satisfaction.
  • Maintaining a deep understanding of our products, services and policies to address customer concerns effectively.
  • Responding to customer inquiries accurately and on time, through various channels, including phone, email and chat.
  • Escalating complex issues to higher authorities when necessary and following up on resolutions.
  • Maintaining detailed and accurate records of customer interactions and inquiries.

Job Type: Full-time

Pay: ₹9, ₹22,358.31 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Provident Fund

Work Location: In person



  • Kollam, Kerala, India Ajmal Bismi Enterprise Full time

    Minimum 1 year experience in customer service gender male or female Providing accurate information about products or services and guiding customers in making informed decisions Resolving customer issues and concerns efficiently ensuring high customer satisfaction Maintaining a deep understanding of our products services and policies to address...


  • Kollam, Kerala, India Lake N River, An SKB Resort Full time ₹ 1,44,000 - ₹ 1,80,000 per year

    Guest Service Associate, Front Office. Freshers and ExperiencedJob Type: Full-timePay: ₹12, ₹15,000.00 per monthWork Location: In personExpected Start Date: 25/11/2024


  • Kollam, Kerala, India Chungath Sprise Hyundai Full time ₹ 15,00,000 - ₹ 35,00,000 per year

    Service Advisor is a key professional in automotive repair shops, specializing in customer service and coordination of repair tasks. This blog post will explore the job description, responsibilities, and necessary skills for a Body Shop Advisor.Job BriefProviding customer service and guidance on repair processes.Coordinating with technicians and customers to...


  • Kollam, Kerala, India VOC Automotive Inida Pvt Ltd Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Job descriptionJob Summary:We are seeking a dynamic and customer-focused Customer Support Associate who is fluent in Tamil, English to join our team. The ideal candidate will be responsible for building and maintaining strong relationships with customers, addressing their queries, and ensuring high levels of customer satisfaction.Key...


  • Kollam, Kerala, India Fragrant Nature Resort Full time ₹ 1,56,000 - ₹ 2,16,000 per year

    Key Responsibilities:Welcome guests warmly and assist them with check-in, check-out, and inquiries.Provide accurate information about hotel facilities, services, and local attractions.Handle guest requests, feedback, and complaints professionally and promptly.Coordinate with other departments to ensure smooth guest experiences.Maintain records, process...


  • Kollam, Kerala, India Reliance Jio Infocomm Limited Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    Job Description Posted Date: 07 Sep 2021 Function/Business Area: Freelancer Location: Kollam Job Responsibilities: Acquire new customers Call Jio Customers and explain them about Jio's Recharges Assist the customers in completing Jio Recharge Sell new Jio connections to prospective customers Resolve customer queries within agreed...

  • Service Advisor

    4 weeks ago


    Kollam, Kerala, India Popular Vehicles & Services Pvt .LTD Full time

    Customer Interaction They greet and listen to customer concerns providing a friendly and empathetic experience Technical Translation Service Advisors translate complex vehicle issues into understandable terms for customers Estimations Provide cost estimates and timelines for repairs or maintenance Quality Assurance Ensure the quality of service...

  • Service Advisor

    3 days ago


    Kollam, Kerala, India Chungath Sprise Hyundai Full time ₹ 1,22,700 - ₹ 1,50,900 per year

    A Body Shop Advisor is a key professional in automotive repair shops, specializing in customer service and coordination of repair tasks. This blog post will explore the job description, responsibilities, and necessary skills for a Body Shop Advisor.Job BriefProviding customer service and guidance on repair processes.Coordinating with technicians and...

  • Service Advisor

    7 days ago


    Kollam, Kerala, India Popular Vehicles & Services Pvt .LTD Full time ₹ 1,80,000 - ₹ 2,64,000 per year

    Customer Interaction: They greet and listen to customer concerns, providing a friendly and empathetic experience.Technical Translation: Service Advisors translate complex vehicle issues into understandable terms for customers.Estimations: Provide cost estimates and timelines for repairs or maintenance.Quality Assurance: Ensure the quality of service meets...


  • Kollam, Kerala, India panachamoottil Full time ₹ 12,00,000 - ₹ 18,00,000 per year

    Job Summary:The Service Advisor will act as the key link between the customer and the service department. The role involves receiving customers, understanding their vehicle concerns, preparing job cards, coordinating with the workshop team, and ensuring timely delivery with customer satisfaction.Key Responsibilities:Greet customers, understand their service...