Service Advisor

5 days ago


Kollam, Kerala, India Popular Vehicles & Services Pvt .LTD Full time ₹ 1,80,000 - ₹ 2,64,000 per year
  • Customer Interaction: They greet and listen to customer concerns, providing a friendly and empathetic experience.
  • Technical Translation: Service Advisors translate complex vehicle issues into understandable terms for customers.
  • Estimations: Provide cost estimates and timelines for repairs or maintenance.
  • Quality Assurance: Ensure the quality of service meets the centre's standards.
  • Problem Resolution: Address customer issues and concerns promptly
  • Technical Jargon: Bridge the gap between technicians and customers, simplifying complex automotive terminology.
  • Conflict Resolution: Handling customer complaints and ensuring satisfaction
  • Technical Updates: Staying current with automotive technology requires continuous learning.
  • Service Coordination: Coordinating between customers, technicians, and parts departments.

Job Type: Full-time

Pay: ₹15, ₹22,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person


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