Service Advisor

**Role Description** This is a full-time on-site role as a Service Advisor at Indus Motors Co. (P) Ltd in Kollam. As a Service Advisor, you will be responsible for providing excellent customer service, managing vehicle repair and maintenance, scheduling appointments, and ensuring customer satisfaction. You will work closely with the service team and provide...

Proven work experience as a Service Advisor or similar role - A strong understanding of automotive technology and the automotive industry - Proficiency with industry-specific software - Excellent customer service, interpersonal and communication expertise - Strong organizational, decision-making and problem-solving skills - Relevant training and/or...

Customer Interaction They greet and listen to customer concerns providing a friendly and empathetic experience Technical Translation Service Advisors translate complex vehicle issues into understandable terms for customers Estimations Provide cost estimates and timelines for repairs or maintenance Quality Assurance Ensure the quality of service...

Customer Interaction They greet and listen to customer concerns providing a friendly and empathetic experience Technical Translation Service Advisors translate complex vehicle issues into understandable terms for customers Estimations Provide cost estimates and timelines for repairs or maintenance Quality Assurance Ensure the quality of...

Customer Interaction: They greet and listen to customer concerns, providing a friendly and empathetic experience.Technical Translation: Service Advisors translate complex vehicle issues into understandable terms for customers.Estimations: Provide cost estimates and timelines for repairs or maintenance.Quality Assurance: Ensure the quality of service meets...

Job Summary:The Service Advisor will act as the key link between the customer and the service department. The role involves receiving customers, understanding their vehicle concerns, preparing job cards, coordinating with the workshop team, and ensuring timely delivery with customer satisfaction.Key Responsibilities:Greet customers, understand their service...

Job Title:Automobile Service AdvisorJob DescriptionThe Service Advisor role involves acting as the key link between customers and the service department. Key responsibilities include receiving customers, understanding their vehicle concerns, preparing job cards, coordinating with the workshop team, and ensuring timely delivery with customer satisfaction.Key...

**Role Description** This is a full-time on-site role as a Service Advisor at Indus Motors Co. (P) Ltd in Kollam. As a Body Shop Advisor, you will be responsible for providing excellent customer service, managing vehicle repair and maintenance, scheduling appointments, and ensuring customer satisfaction. You will work closely with the service team and...

Job Summary The Service Advisor will act as the key link between the customer and the service department The role involves receiving customers understanding their vehicle concerns preparing job cards coordinating with the workshop team and ensuring timely delivery with customer satisfaction Key Responsibilities Greet customers understand...

**Previous experience** in automotive service or customer service is preferred. - Strong **communication and problem-solving skills**. - Ability to **multi-task and work in a fast-paced environment**. - Basic knowledge of **automotive repairs and maintenance**. - Proficiency in **MS Office and service management software** is a plus. **Job Types**:...