Senior Customer Service Advisor

A Body Shop Advisor is a key professional in automotive repair shops, specializing in customer service and coordination of repair tasks. This blog post will explore the job description, responsibilities, and necessary skills for a Body Shop Advisor.Job BriefProviding customer service and guidance on repair processes.Coordinating with technicians and...

Customer Interaction They greet and listen to customer concerns providing a friendly and empathetic experience Technical Translation Service Advisors translate complex vehicle issues into understandable terms for customers Estimations Provide cost estimates and timelines for repairs or maintenance Quality Assurance Ensure the quality of service...

Customer Interaction: They greet and listen to customer concerns, providing a friendly and empathetic experience.Technical Translation: Service Advisors translate complex vehicle issues into understandable terms for customers.Estimations: Provide cost estimates and timelines for repairs or maintenance.Quality Assurance: Ensure the quality of service meets...

Job Summary:The Service Advisor will act as the key link between the customer and the service department. The role involves receiving customers, understanding their vehicle concerns, preparing job cards, coordinating with the workshop team, and ensuring timely delivery with customer satisfaction.Key Responsibilities:Greet customers, understand their service...

Greeting customers and directing them to an available technician Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs Answering customer questions about service outcomes and consulting with technicians when necessary Informing customers about potential cost savings and warranty protections...

Previous experience in automotive service or customer service is preferred Strong communication and problem-solving skills Ability to multi-task and work in a fast-paced environment Basic knowledge of automotive repairs and maintenance Proficiency in MS Office and service management software is a plus Job Types Full-time Permanent Pay 12...

Minimum 1 year experience in customer service gender male or female Providing accurate information about products or services and guiding customers in making informed decisions Resolving customer issues and concerns efficiently ensuring high customer satisfaction Maintaining a deep understanding of our products services and policies to address...

Minimum 1 year experience in customer servicegender : male or femaleProviding accurate information about products or services and guiding customers in making informed decisions.Resolving customer issues and concerns efficiently, ensuring high customer satisfaction.Maintaining a deep understanding of our products, services and policies to address customer...

Work to analysed, job card, cost and estimated time etcJob Types: Full-time, PermanentPay: ₹18, ₹23,000.00 per monthBenefits:Leave encashmentProvident FundWork Location: In person

erves as the primary liaison between customers and the service department, diagnosing vehicle issues, communicating necessary repairs, providing cost estimates, and ensuring customer satisfaction by managing the repair process and handling inquiries.Job Type: Full-timePay: ₹10, ₹15,000.00 per monthBenefits:Health insuranceWork Location: In person