Customer Service Team Lead

We have excellent opening for the position of Team Leader.Qualification: Any graduateExperience: 5 to 10 YrsJob Location: Pune (Pimpari)JD as followsPreparation of Daily Client reports & Application Outage communications.IT Service Management (ITSM) based on ITIL best practices.ITIL V3 Service Strategy, Service Transition, Service Operation and Continual...

Responsibilities:* Lead and mentor a team of customer service executives (voice and non-voice processes).* Manage customer service team's performance & development*Monitor and review teams daily activities, providing coaching and feedback.Provident fund

Apply Link - https://job-The Opportunity:Are you passionate about travel and about people? Do you enjoy interacting with people as well as utilizing technology?We are looking for a talented, energetic, results-oriented person who loves working in a fast-paced, multinational environment. As a Contact Center Team Manager based in Pune, you will support both...

We have excellent opening for the position of Team Lead. (Sr. Desktop Engineer)Qualification: Any graduateExperience: 4 to 10 YrsJob Location: Pune (Pimpari)JD as followsPreparation of Daily Client reports & Application Outage communications.IT Service Management (ITSM) based on ITIL best practices.ITIL V3 Service Strategy, Service Transition, Service...

Roles and ResponsibilitiesHandle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner.Provide accurate information on products/services offered by the company to customers.Identify opportunities to upsell/cross-sell relevant products/services based on customer needs.Maintain records of all...

Company DescriptionOnly B2B is a globally trusted ISO-compliant demand generation company that provides intelligent strategies for lead generation and demand generation. Our experts utilize the latest and most sophisticated methods to generate warm, qualified sales leads, supporting your sales and marketing teams. We aim to nurture these leads into...

Company DescriptionMilkbasket is India's first and largest micro-delivery service for groceries and daily essentials, starting with fresh milk delivery in 2015 in Gurgaon. Today, we deliver 5000+ daily essential products to customers in over 20 prominent Indian cities including Delhi, Bangalore, Noida, Chennai, and more. Our service is characterized by...

Job Title: Assistant Manager – International Process | BPOCompany:ClientLocation:PuneExperience:Minimum 5+ years (with at least 2 years as Assistant Manager/Team Lead – on paper)Team Size Managed:15–20 FTEsIndustry Preference:International BPO/Service DeliveryRole OverviewClient is looking for an experiencedTeam Leadwith strong people management and...

* Greetings from Starhire consultancyURGENT HIRING*Lead Generation Executive And Demand Generation Executive (EXPERIENCED)*Are u ready to elevate your career with an exciting role in lead generation and demand genaration? Join our dynamic teamPosition:Lead Generation Executive/Demand Generation Executive*Location:NIBM Road , Pune*What we're looking...

Team Lead - Voice Process We're Hiring: Team Lead Voice Process DescriptionTo motivate, develop and mentor team members in a dynamically changing environment Monitor projects/transactions and provide qualitative/constructive feedback to the SMEs/Team members Respond to operations/quality performance related queries from the client Drive...