Customer Service Team Lead

We have excellent opening for the position of Team Leader.Qualification: Any graduateExperience: 5 to 10 YrsJob Location: Pune (Pimpari)JD as followsPreparation of Daily Client reports & Application Outage communications.IT Service Management (ITSM) based on ITIL best practices.ITIL V3 Service Strategy, Service Transition, Service Operation and Continual...

Job Description:We are seeking a highly skilled professional to lead our customer service operations. The ideal candidate will have excellent leadership skills and the ability to effectively manage a team.The successful candidate will be responsible for ensuring that our customers receive exceptional service, resolving any issues promptly and efficiently.

Lead and manage customer service team, handle queries & escalations, oversee order booking/tracking, coordinate with operations, ensure client communication, monitor KPIs, train staff, and maintain service quality

We have excellent opening for the position of Team Lead. (Sr. Desktop Engineer)Qualification: Any graduateExperience: 4 to 10 YrsJob Location: Pune (Pimpari)JD as followsPreparation of Daily Client reports & Application Outage communications.IT Service Management (ITSM) based on ITIL best practices.ITIL V3 Service Strategy, Service Transition, Service...

Customer Service Team LeadThe key to success in this role lies in effectively managing team performance, ensuring high levels of customer satisfaction and support. A proven track record of addressing customer inquiries and resolving issues in a timely and professional manner is essential. Furthermore, facilitating communication between customers and the...

Leadership RoleA technical management position that oversees a small team focused on delivering exceptional customer service.Main Responsibilities:Supervise engineers responsible for resolving monitoring alerts for customers using PLM SaaS solutions.Mentor team members to enhance their job performance and keep them informed about upcoming events.Manage...

Job description -WALK-IN INTERVIEW INSURANCE ADVISOR (VOICE PROCESS)Place: Kharadi, Pune | Work From Office | Full-TimeRequirements:Must be fluent in English, HindiGraduates Only | Freshers & Experienced WelcomeCTC: 25K - 31K + Client Driven IncentivesFemales: Day Shifts (Log out by 8 PM)Males: Rotational ShiftsWALK IN DRIVE GOING ONNNWalk-In: Mon to Sat |...

Company DescriptionOnly B2B is a globally trusted ISO-compliant demand generation company that provides intelligent strategies for lead generation and demand generation. Our experts utilize the latest and most sophisticated methods to generate warm, qualified sales leads, supporting your sales and marketing teams. We aim to nurture these leads into...

Job Overview:Our organization seeks a seasoned professional to spearhead our customer service team. The ideal candidate will oversee daily operations, drive process improvements, and coach team members to ensure exceptional customer satisfaction.Key Responsibilities:Monitor key performance indicators (KPIs) such as customer satisfaction (CSAT), first contact...

Job DescriptionThe ideal candidate will lead a team of Customer Service Professionals in achieving business objectives for service function excellence. This involves driving results through effective leadership and strategy execution.Responsible for service revenues from the given areaProvide leadership to Supervisors and stakeholders to achieve business...