Customer Service Team Lead

We have excellent opening for the position of Team Leader.Qualification: Any graduateExperience: 5 to 10 YrsJob Location: Pune (Pimpari)JD as followsPreparation of Daily Client reports & Application Outage communications.IT Service Management (ITSM) based on ITIL best practices.ITIL V3 Service Strategy, Service Transition, Service Operation and Continual...

Lead and manage customer service team, handle queries & escalations, oversee order booking/tracking, coordinate with operations, ensure client communication, monitor KPIs, train staff, and maintain service quality

We have excellent opening for the position of Team Lead. (Sr. Desktop Engineer)Qualification: Any graduateExperience: 4 to 10 YrsJob Location: Pune (Pimpari)JD as followsPreparation of Daily Client reports & Application Outage communications.IT Service Management (ITSM) based on ITIL best practices.ITIL V3 Service Strategy, Service Transition, Service...

Apply Link - https://job-The Opportunity:Are you passionate about travel and about people? Do you enjoy interacting with people as well as utilizing technology?We are looking for a talented, energetic, results-oriented person who loves working in a fast-paced, multinational environment. As a Contact Center Team Manager based in Pune, you will support both...

Roles and ResponsibilitiesHandle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner.Provide accurate information on products/services offered by the company to customers.Identify opportunities to upsell/cross-sell relevant products/services based on customer needs.Maintain records of all...

Company DescriptionOnly B2B is a globally trusted ISO-compliant demand generation company that provides intelligent strategies for lead generation and demand generation. Our experts utilize the latest and most sophisticated methods to generate warm, qualified sales leads, supporting your sales and marketing teams. We aim to nurture these leads into...

Job description -WALK-IN INTERVIEW INSURANCE ADVISOR (VOICE PROCESS)Place: Kharadi, Pune | Work From Office | Full-TimeRequirements:Must be fluent in English, HindiGraduates Only | Freshers & Experienced WelcomeCTC: 25K - 31K + Client Driven IncentivesFemales: Day Shifts (Log out by 8 PM)Males: Rotational ShiftsWALK IN DRIVE GOING ONNNWalk-In: Mon to Sat |...

Position Summary:We are seeking a dynamic and results-driven Appointment Generation Team Lead to oversee and guide a team of specialists focused on generating qualified leads and setting high-quality appointments. This role requires a strong communicator and motivator with a proven track record in outbound sales, appointment setting, and team leadership. The...

Job Title: Assistant Manager – International Process | BPOCompany:ClientLocation:PuneExperience:Minimum 5+ years (with at least 2 years as Assistant Manager/Team Lead – on paper)Team Size Managed:15–20 FTEsIndustry Preference:International BPO/Service DeliveryRole OverviewClient is looking for an experiencedTeam Leadwith strong people management and...

The Team Lead Cummins CARE Operations is responsible for leading a high-performing team to deliver exceptional Level 1 warranty support for the North America (NAM) region. This role ensures consistent customer satisfaction, manages escalations, and provides insightful analytics to optimize customer support operations. The ideal candidate combines strong...