Sr Specialist, Client Services

1 day ago


Pune, Maharashtra, India Data Axle Full time ₹ 9,00,000 - ₹ 12,00,000 per year

About Data Axle: Data Axle Inc. has been an industry leader in data, marketing solutions, sales and research for over 50 years in the USA. Data Axle now as an established strategic global centre of excellence in Pune. This centre delivers mission critical data services to its global customers powered by its proprietary cloud-based technology platform and by leveraging proprietary business & consumer databases. Data Axle Pune is pleased to have achieved certification as a Great Place to Work

General Summary:

We are looking for a resource in Client Services Team who will be responsible for list fulfilment driven by client inquiries to determine maximum and targeted audience segmentation:

  • Manage, confirm and prioritize incoming order inquiries. Ensure requests are properly understood and executed.
  • Set up and launch count inquiries with complex segmentation.
  • Communicate status and query results to the internal Data Axle clients
  • Fulfill list order rentals.
  • Communicate and coordinate with Client Service team for audit documentation and billing.
  • Ability to work under pressure, prioritize, meet organizational deadlines, and multi-task while maintaining quality of work product.
  • Technical understanding and thorough attention to the detail of fulfilment processing requirements.
  • Problem solving and logical thinking skills.
  • Attention to detail and excellent follow through.
  • Ability to learn and adapt to changing technologies.
  • Ability to work independently or as part of a team.
  • Generate weekly and monthly reports created from transactional data sources

Requirements:

Bachelor's degree.

  • Experience between 3-6 years
  • Ability to communicate with individuals at all levels in the company in an articulate, professional manner.
  • Ability to effectively handle multiple priorities while maintaining integrity of work.
  • Excellent customer service and communication skills.
  • Knowledge of MS Office and Internet technologies.
  • Demonstrated skills in problem resolution.


  • Pune, Maharashtra, India TIAA Global Business Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Analyst II - Nuveen Global Client ServicesClient Support Specialist The Client Support Specialist is responsible for handling escalated questions, comments, and complaints regarding the company's products or services. Under limited supervision, this job provides guidance, assistance, coordination and follow-up on complex problems, while ensuring their...


  • Pune, Maharashtra, India LTS Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Sr. Human Resources Specialist located in Pune. Responsible for HR management, implementation of HR policies involve handling recruitment processes, employee relations, performance management, and ensuring compliance with labor laws.


  • Pune, Maharashtra, India SR Primes Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionSR Primes, founded by Mrs. Mrunal Choudhari and Mr. Pranav Choudhari in 2020, is a dynamic career architecture and organizational matchmaking company. Based in Pune, Ahilyanagar, and Chatrapati Sambhajinagar, SR Primes is dedicated to transforming careers and connecting talent with organizations. With over 2,100 successful placements, a...


  • Pune, Maharashtra, India SR Primes Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Company DescriptionSR Primes, founded in 2020 by Mrs. Mrunal Choudhari and Mr. Pranav Choudhari, is a leading career architect and organizational matchmaker. We specialize in providing lightning-fast talent matching and crafting perfect professional partnerships across diverse sectors. With over 2100 successful placements and a 96% client satisfaction rate,...


  • Pune, Maharashtra, India Raynab2b Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company Description is the online booking engine of Rayna Tours and Travels, a leading destination management company in the UAE. Established in 2006, Rayna has built a strong reputation in the region's travel industry by offering top-tier touristic services. Our advanced website caters to all categories of B2B travel businesses, ensuring instant...


  • Pune, Maharashtra, India TIAA Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Sr Client Service Manager IThe Senior Client Service Manager I India supervises a team of professional level employees that partner with associates in Distribution and Relationship Management to service Institutional and High Net Worth clients investing in the company's products. This job serves as a high level contact for clients and guides direct reports...


  • Pune, Maharashtra, India Data Axle Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About Data Axle: Data Axle Inc. has been an industry leader in data, marketing solutions, sales and research for over 50 years in the USA. Data Axle now as an established strategic global centre of excellence in Pune. This centre delivers mission critical data services to its global customers powered by its proprietary cloud-based technology platform and by...


  • Pune, Maharashtra, India Konecranes and demag pvt ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Specialist, Crane Service Company Description At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community...


  • Pune, Maharashtra, India SR Primes Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionSR Primes, founded in 2020 by Mrs. Mrunal Choudhari and Mr. Pranav Choudhari, is more than just a staffing company; we are career architects and organizational matchmakers. Based in Pune, Ahilyanagar and Chatrapati Sambhajinagar, SR Primes specializes in lightning-fast talent matching through a personalized, data-driven approach. With...


  • Pune, Maharashtra, India SR Primes Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionSR Primes, founded by Mrs. Mrunal Choudhari and Mr. Pranav Choudhari in 2020, is more than a staffing company—it's a career architect and organizational matchmaker. We specialize in lightning-fast talent matching, creating perfect professional partnerships across diverse domains. With a personalized approach, data-driven matching, and a...