Customer Service Specialist

1 day ago

Pune, Maharashtra, India Manfront Staffing Services Full time ₹ 1,50,000 - ₹ 2,50,000 per year

Company Overview

Manfront Staffing Services Pvt. Ltd. is a premier technology-based recruitment and staffing services provider across India. Founded in 2017 and headquartered in Kolkata, the company is known for its professionalism and high standards in client services and industry integrity. With a wide presence in cities such as Delhi, Mumbai, and Bangalore, Manfront serves diverse sectors including logistics, e-commerce, BFSI, real estate, and more.

Job Overview

A Customer Service Specialist position is open at Manfront Staffing Services Pvt. Ltd. Client in Pune. This entry-level opportunity is ideal for freshers with 0 to 1 year of work experience. The role focuses on delivering exceptional client service and support in a dynamic staffing and recruiting industry setting.

Qualifications and Skills

  • Excellent verbal and written communication skills to effectively interact with clients and team members.
  • Ability to handle customer inquiries efficiently, with a customer-centric mindset.
  • Strong problem-solving skills to address and resolve client issues effectively.
  • Basic computer proficiency, including email and CRM software usage.
  • Attention to detail and high accuracy in data entry and client records management.
  • Capability to multitask and prioritize tasks in a fast-paced environment to meet deadlines.
  • Adaptability to learn and use new technologies relevant to the customer service industry.
  • Must possess strong interpersonal skills to work collaboratively within a team oriented environment.

Roles and Responsibilities

  • Respond promptly to customer inquiries via telephone, email, and in-person meetings.
  • Manage and resolve client complaints in a professional and efficient manner.
  • Maintain client records by updating account information regularly and accurately.
  • Collaborate with the sales team to ensure high-quality client service and satisfaction.
  • Assist in preparing reports on customer service activities and statistics for management review.
  • Contribute to team meetings and offer insights to enhance customer service processes.
  • Ensure compliance with company policies and maintain confidentiality of client information.
  • Provide feedback on the efficiency of the customer service process for continuous improvement.

  • Customer Service Specialist

    5 days ago

    Pune, Maharashtra, India Willis Towers Watson Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionPersistent Systems is an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help clients anticipate what's next. We work with industry-leading organizations worldwide, including 20 Fortune 50 companies and major US and Indian banks. Recognized for...

  • Customer Service Specialist

    1 week ago

    Pune, Maharashtra, India Binated Full time ₹ 1,20,000 - ₹ 1,50,000 per year

    Binated is hiring for Customer Service Specialist or Customer Service Representative (CSR) in PuneA CSR assists customers and resolves queries through email, chat, or calls. Responsibilities include ensuring prompt and effective solutions that could involve coordinating with internal teams to resolve issues and completing daily tasks on time. Strong...

  • Customer Support Specialist

    5 days ago

    Pune, Maharashtra, India Rayna Tours Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionRayna Tours and Travels, an ISO-certified company in operation since 2006, is a leading tour operator based in Dubai, UAE, with branches in Abu Dhabi, Sharjah, Singapore, Malaysia, and Pune, India. Renowned for its tailored travel management services, Rayna Tours caters to the needs of leisure and business travelers worldwide. Winner of...

  • Customer Success Specialist

    2 weeks ago

    Pune, Maharashtra, India Promobi Technologies Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    ProMobi Technologies Pvt. Ltd.Customer Success SpecialistPromobi is looking for a Customer Success Specialist for our B2B SAAS product Scalefusion, you will be a pivotal part of our company's commitment to delivering exceptional customer experiences. You will engage with clients, understand their needs, and proactively ensure their success in utilizing our...

  • Crane Service Specialist

    1 week ago

    Pune, Maharashtra, India Konecranes and demag pvt ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Specialist, Crane Service Company Description At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community...

  • Crane Service Specialist

    2 weeks ago

    Pune, Maharashtra, India Konecranes and demag pvt ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Specialist, Crane Service Company Description At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community...

  • Customer Service Specialist

    2 days ago

    Pune, Maharashtra, India Growinity solutions Full time ₹ 2,16,000 - ₹ 4,20,000 per year

    Knowledge and Skills Required:Communication Skills:Excellent communication skills (written and verbal) Ability to communicate correctly and clearly with all customersGood comprehension skills – ability to clearly understand and state the issues customers presentAbility to concentrate – follow customer's issues without distraction to resolutionGood...

  • Customer Service Specialist

    2 weeks ago

    Pune, Maharashtra, India Growinity Solutions LLP Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Canadian Telecom (International Voice Process Location: Yerwada, PuneShift Timings: 6 PM to 10 AM (Night Shifts)Off Days: 2 Rotational Week-OffsJob Responsibilities:Provide exceptional customer support through inbound voice calls in a professional and courteous manner.Address customer queries, troubleshoot issues, and provide resolutions as per company...

  • Service Desk Specialist

    7 days ago

    Pune, Maharashtra, India Ensono Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    JOB ROLE SUMMARYProvides first level support/initial point of contact for Ensono's associates and/or external clients' regarding computer and network related incidents, requests or issues. Captures and documents relevant information through online tracking system, prioritizes issues and investigates solutions. Provides immediate resolution if possible or...

  • Service Desk Specialist

    1 week ago

    Pune, Maharashtra, India Ensono Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    JOB ROLE SUMMARYProvides first level support/initial point of contact for Ensono's associates and/or external clients' regarding computer and network related incidents, requests or issues. Captures and documents relevant information through online tracking system, prioritizes issues and investigates solutions. Provides immediate resolution if possible or...