Client Servicing Manager

19 hours ago


Pune, Maharashtra, India 3 Dots Design Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Company Description

3 Dots Design is an Integrated Communications Specialist offering advertising, design, and digital solutions. As a one-stop destination for brand communication, the agency serves clients across India and Canada to help grow their brands. By adopting a media-neutral approach, 3 Dots Design ensures efficient use of advertising budgets while adding agility to marketing-communication processes. The agency is dedicated to providing comprehensive communication strategies that deliver impactful results.

Role Description

This is a full-time, on-site role for a Client Servicing Manager based in Pune. The Client Servicing Manager will be responsible for establishing and maintaining strong client relationships, ensuring client satisfaction, and managing service delivery. Day-to-day tasks include addressing client needs, coordinating with internal teams to meet project requirements, and delivering exceptional customer service to foster long-term client partnerships.

Qualifications

  • Experience in Client Services and Client Relations, with proven ability to build and manage client partnerships effectively
  • Skills in Customer Satisfaction and Customer Service to ensure a high-quality experience for clients
  • Strong Communication skills, with the ability to convey ideas clearly and collaborate with clients and internal teams
  • Ability to handle multiple projects with attention to detail and deliver results on time
  • Bachelor's degree in Business Administration, Marketing, or a related field preferred
  • Experience in an advertising or integrated communications agency is an advantage


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