Client Servicing Manager
19 hours ago
Company Description
3 Dots Design is an Integrated Communications Specialist offering advertising, design, and digital solutions. As a one-stop destination for brand communication, the agency serves clients across India and Canada to help grow their brands. By adopting a media-neutral approach, 3 Dots Design ensures efficient use of advertising budgets while adding agility to marketing-communication processes. The agency is dedicated to providing comprehensive communication strategies that deliver impactful results.
Role Description
This is a full-time, on-site role for a Client Servicing Manager based in Pune. The Client Servicing Manager will be responsible for establishing and maintaining strong client relationships, ensuring client satisfaction, and managing service delivery. Day-to-day tasks include addressing client needs, coordinating with internal teams to meet project requirements, and delivering exceptional customer service to foster long-term client partnerships.
Qualifications
- Experience in Client Services and Client Relations, with proven ability to build and manage client partnerships effectively
- Skills in Customer Satisfaction and Customer Service to ensure a high-quality experience for clients
- Strong Communication skills, with the ability to convey ideas clearly and collaborate with clients and internal teams
- Ability to handle multiple projects with attention to detail and deliver results on time
- Bachelor's degree in Business Administration, Marketing, or a related field preferred
- Experience in an advertising or integrated communications agency is an advantage
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