Assistant Restaurant Manager

A "Cluster Assistant Restaurant Manager" is a specialized and senior role, suggesting that the individual is responsible for assisting the management of multiple dining outlets or properties within a specific cluster or geographical area of Akoya Hotels. This is a step up from a regular Assistant Restaurant Manager, requiring a broader skill set and a high degree of autonomy.

Here is a detailed job description for a Cluster Assistant Restaurant Manager at Akoya Hotels, outlining the key responsibilities, qualifications, and skills.

Cluster Assistant Restaurant Manager Job Description (Akoya Hotels)

Job Title: Cluster Assistant Restaurant Manager

Department: Food & Beverage

Reports to: Cluster Restaurant Manager / Cluster Food & Beverage Director

Summary:

The Cluster Assistant Restaurant Manager is responsible for supporting the overall operational and financial success of multiple restaurants and dining outlets across a designated cluster of Akoya Hotel properties. This role is a key leadership position that involves supervising and guiding a team of restaurant staff, ensuring service standards are consistently met, and contributing to the strategic goals of the F&B division. The ideal candidate will be a dynamic, experienced professional with a proven track record in multi-unit management, a strong business sense, and a passion for delivering exceptional guest experiences.

Key Responsibilities:

1. Multi-Unit Operations Management:

• Assist the Cluster Restaurant Manager in overseeing the daily operations of all assigned restaurants and F&B outlets within the cluster.
• Conduct regular site visits to each property to ensure operational excellence, cleanliness, and adherence to brand standards.
• Act as the point of contact for the managers of individual restaurants, providing support, guidance, and troubleshooting.
• Implement and monitor operational procedures and policies to ensure consistency across all outlets.

2. Financial Performance & Revenue Growth:

• Support the development and management of budgets for each restaurant within the cluster.
• Analyze financial reports, including P&L statements, sales data, and cost reports, to identify areas for improvement and opportunities for revenue growth.
• Assist in developing and implementing strategies to control costs, minimize waste, and maximize profitability.
• Contribute to pricing strategies and promotional campaigns for the cluster's dining outlets.

3. Team Leadership & Development:

• Assist in the recruitment, training, and ongoing development of restaurant staff and managers across the cluster.
• Conduct performance reviews and provide constructive feedback to ensure high-quality service and performance.
• Foster a collaborative and positive work environment, promoting teamwork and professional growth.
• Handle complex employee relations issues and conflicts, escalating to the Cluster Manager or HR as needed.

4. Quality Control & Guest Satisfaction:

• Ensure that all food and beverage products and services meet Akoya Hotels' high-quality standards.
• Monitor guest feedback across all outlets, addressing complaints and implementing solutions to improve service.
• Work with the culinary teams to maintain menu quality and consistency.
• Train staff on exceptional service standards and the importance of a "guest-first" approach.

5. Administrative & Strategic Support:

• Assist the Cluster Restaurant Manager in developing and executing strategic plans for the F&B division.
• Manage and maintain vendor relationships, ensuring timely delivery of high-quality products.
• Prepare and present reports on performance, financial results, and operational metrics.
• Stay updated on industry trends, competitor activities, and new technologies to ensure the cluster's restaurants remain competitive.

Job Type: Full-time

Pay: ₹12, ₹54,873.05 per month

Benefits:

• Food provided
• Paid sick time
• Provident Fund

Work Location: In person