Pre-Sales Associate
2 days ago
About Openhouse
why we exist?
Navigating modern parenthood is challenging, particularly for career-driven millennials eager to enrich their children's educational experiences. Traditional schools often focus on rote learning and standardised tests, neglecting personal growth and creativity. At Openhouse, we bridge this gap, providing an environment where children can explore their passions, spark their curiosity, and develop essential life skills.
what we do?
We operate eight learning hubs across Bangalore and Kolkata, each offering specialised preschool and afterschool programs. Our hubs are appreciated due to their engaging environments, dedicated educators, and constantly evolving learning experience design.
Click here to experience our dynamic approach with a walkthrough of our learning hubs- Openhouse · World Class Learning Hubs in Bangalore )
Who are we?
Founded by Stanford alumni and headquartered in Bangalore, Openhouse is fuelled by a commitment to reinvent early education. Our team's background spans institutions like Harvard, MIT, IIT, and ISB, and companies companies like and Truecaller. We're supported by leading investors like Accel, Matrix, and GSV.
about the role
Why Is the Role Important?
The Presales Associate role is essential for connecting prospective parents with our offerings, ensuring a seamless and positive first experience. As a specialised team member, you will collaborate with the program team to support program design, gather feedback, and engage parents. Your role includes managing pre-enrollment conversations, booking centre visits, and fostering relationships to create an engaging and enriching learning experience.
What Is the Role?
As a Presales Associate, you will balance program support with pre-sales engagement to enhance the Openhouse customer experience. Your key responsibilities include:
- Lead Engagement:
Serve as the primary contact for parents exploring our programs, connecting with them through calls and messages to answer initial questions and build rapport. - Qualitative Conversations:
Have meaningful conversations with parents to understand their needs, address any queries, and introduce them to our programs. - Centre Visits:
Convert interested parents into Centre Visits, helping facilitate a smooth transition to enrollment. - Lead Assessment:
Evaluate lead quality and provide insights to the Marketing team for more effective lead generation and engagement.
Who Is the Ideal Candidate?
Qualifications:
Fresh graduates (or under 2 years of work experience) with a background in Education, Communication, Business, or related fields.
Experience in a service-based industry like Hospitality (Front of the house), client relationships, etc. would give you an advantage
Prior experience in Education or Ed-Tech is a plus, but not a must-have.
Skills Required:
- Genuine interest in education and child development.
- Strong communication and interpersonal skills for engaging with parents of young learners.
- Ability to build trust and positive relationships with parents.
Experience:
Prior experience in customer-facing roles, especially in education, sales, or service, is a plus but not essential.
Salary for this role: 3 to 4.5 LPA depending on our interview process
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