Front Office Manager
1 week ago
Job Overview
We are seeking a Front Office Manager to join our team in a hospitality setting. The ideal candidate will oversee all aspects of the front office operations and ensure exceptional guest experiences.
Responsibilities
- Manage the front desk operations efficiently
- Supervise and train front desk staff
- Handle guest check-ins and check-outs
- Ensure smooth communication between departments
- Conduct night audits and resolve any discrepancies
- Implement and maintain guest service standards
- Utilize phone systems to handle inquiries and reservations
Experience
- Prior experience in hospitality management, preferably in a resort or hotel setting
- Proficiency in phone etiquette and guest services
- Familiarity with front desk procedures and night audit processes
- Multilingual skills are a plus for better guest interactions
Job Type: Full-time
Work Location: In person
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