Order Management

5 days ago

Remote, India InOpTra Digital Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Department:

IT / Supply Chain

Project Location(s):

Remote / Bangalore, Karnataka

Job Type:

Full Time

Order Management & SCM Specialist (Mid-Level)-Manila (Remote)

Experience: 3–5 years

Location: Manila (Late Evening & Night Shift – PST Coverage)

Engagement Type: Non-Field

Role Overview

We are hiring an experienced Order Management & Supply Chain Specialist (Mid-Level) to drive global order execution and supply chain reporting. This role requires ownership of order lifecycle management, PO handling, inventory tracking, and contract manufacturing support, with daily collaboration with US-based stakeholders and customers during PST hours.

Key Responsibilities

  • Lead order lifecycle processes: intake, validation, confirmation, delivery confirmation, and RMA handling.
  • Own PO lifecycle reporting: publish trackers, analyze deviations between estimates vs actuals, support invoice-to-PO matching.
  • Resolve Master Data Management (MDM) issues and escalate exceptions where required.
  • Coordinate with manufacturing partners for rack manufacturing and staging orders.
  • Prepare weekly reports on inventory health, PO status, STO (Stock Transfer Orders), and open issues.
  • Drive issue resolution within defined SLOs.
  • Engage daily with US counterparts to ensure alignment and issue resolution.

Skills & Qualifications

  • 3–5 years of experience in Supply Chain Operations, Procurement, or Order Management.
  • Strong experience with ERP systems (SAP or equivalent).
  • Hands-on knowledge of PO management, RMA processes, and inventory tracking.
  • Strong reporting and analytics skills with Excel/Google Sheets.
  • Ability to work in a cross-functional, global, customer-facing environment.

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