Restaurant Admin

**Restaurant Operations & Admin Executive (Remote - Full Time)**

**Location**: Remote (Work from Home)
**Shift**: 8:00 AM - 5:00 PM CST (Night Shift IST)
**Salary**: Up to ₹30,000/month

**About the Role**

We are seeking a highly organized and detail-oriented **Restaurant Operations & Admin Executive** to support the backend operations of U.S.based Quick Service Restaurants (QSR) such as **Subway** and **Baskin Robbins**. This full-time, remote position is crucial in ensuring smooth day-to-day operations, accurate reporting, and effective team communication across multiple outlets.

**Key ResponsibilitiesWorkforce Management**
- Create and maintain staff schedules to ensure efficient coverage.
- Collaborate with operations managers on weekly labor planning and budgeting.
- Maintain updated staff rosters and resolve scheduling conflicts.

**Payroll & Cost Control**
- Process payroll accurately and on schedule, adhering to U.S. labor laws.
- Monitor food and labor costs and report deviations from standard budgets.
- Maintain detailed attendance and payroll records.

**Employee Training & Access**
- Manage employee access to training platforms (e.g., University of Subway, Baskin Robbins).
- Set up and maintain accounts, ensuring all staff have required training access.

**Team Communication**
- Manage internal team communication tools (e.g., GroupMe).
- Distribute key operational and franchise updates to the appropriate teams.

**Menu & Pricing Updates**
- Update digital menus and pricing through systems like Menu Manager.
- Conduct competitor research to support pricing strategy decisions.

**Delivery Platform Management**
- Oversee listings on third-party platforms such as DoorDash, Uber Eats, etc.
- Ensure menu accuracy, product availability, and pricing compliance.

**Operational & Technical Support**
- Use remote desktop tools like AnyDesk to assist store staff with systems.
- Support stores during health inspections and other evaluations.
- Ensure completion of pre
- and post-inspection checklists.

**Customer Review Monitoring**
- Track and respond to customer reviews to maintain positive brand reputation.
- Address negative feedback promptly and constructively.

**CCTV & Compliance Monitoring**
- Monitor CCTV footage to assess employee productivity and adherence to procedures.

**Inventory & Ordering Support**
- Assist with inventory tracking and reordering to maintain optimal stock levels.

**Recruitment Assistance**
- Help with resume screening, interview coordination, and salary discussions.

**General Admin Support**
- Perform administrative tasks that contribute to the overall efficiency of restaurant operations.

**Qualifications**
- 1-2 years of experience in an administrative or operations role (preferably in food service or retail).
- Bachelor's in business related field.
- Proficient in Excel/Google Sheets and workforce scheduling tools.
- Familiarity with platforms like Menu Manager, Uber Eats, DoorDash, and online training portals.
- Experience with remote access tools (e.g., AnyDesk).
- Strong communication and time management skills.
- Knowledge of U.S. labor regulations and payroll (preferred).
- Ability to work independently during U.S. business hours (CST time zone).
- High-speed internet connection and dedicated, quiet workspace are mandatory.

MUST BE ABLE TO WORK MONDAY TO SATURDAY 8AM TO 5PM CST.

**What We Offer**
- Fully remote position with consistent U.S. shift hours.
- Exposure to U.S.based restaurant operations and international systems.
- Growth opportunities within a supportive and collaborative environment.

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Work from home

Schedule:

- Fixed shift
- US shift

Application Question(s):

- Are you available from Monday to Saturday from 8 am to 5 pm CST?
- What is your notice period?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Restaurant Operations & Admin Executive: 2 years (required)

Work Location: Remote

Expected Start Date: 18/07/2025