Virtual Assistant

**Job Title**: **WFH Virtual Assistant - Business Operations, Financial Analysis & Team Oversight (Retail & Restaurants)** **Location**: Remote (India-Based) | Full-Time | Monday to Saturday **Working Hours**: 6:00 AM - 3:00 PM CST **Position Summary**: We are seeking a highly analytical and proactive Virtual Assistant to support the business owner of a fast-growing retail and restaurant group in the U.S. This critical role blends day-to-day operations support with financial and team oversight. You will coordinate across departments—ensuring smooth workflows, performance accountability, and operational excellence. You will act as a bridge between the business owner and various teams including admin, marketing, accounting, and store operations. If you’re organized, solutions-driven, and experienced in cross-functional coordination, this is a dynamic role with growth potential. **Key Responsibilities**: **Team Performance Oversight** - Serve as a communication and performance liaison between the owner and: - Admin Assistants (Retail & Restaurant) - Marketing Team - Accountant - Operations Managers - Review task completion, quality, and timelines across departments - Maintain performance dashboards and highlight gaps or delays **Operations Monitoring & Reporting** - Validate daily reports: sales summaries, pricing updates, order entries, payroll data - Review Daily Activity Reports (DARs) from stores and restaurants - Identify recurring issues and recommend process improvements **Communication & Administrative Coordination** - Ensure inter-team follow-up and task progression - Maintain internal SOPs, documentation, and task checklists **Financial Oversight & Insights** - Analyze monthly and quarterly Profit & Loss (P&L) statements - Track gross margin, labor cost, COGS, rent, and utilities - Collaborate with the accountant for actionable financial insights - Recommend strategies for cost reduction and revenue improvement **Marketing & Campaign Oversight** - Monitor posting schedules and social media campaigns - Coordinate GMB updates, promotions, and reputation management - Review marketing performance reports and calculate ROI **Hiring & Onboarding Support** - Draft and post job listings on Indeed or similar platforms - Manage applicant tracking and onboarding workflows - Maintain updated records of team structure and new hires **Expense Tracking & Optimization** - Monitor expenses across departments and locations - Identify discrepancies or cost-saving opportunities - Recommend improvements to ensure expense accuracy and control **Required Skills & Experience**: - Minimum 3 years of experience in virtual assistance, operations coordination, or financial support roles - Prior experience in retail or restaurant operations is a strong plus - Proficiency in basic financial analysis and P&L understanding - Fluent English—both written and spoken - Tech-savvy: Google Workspace, Microsoft Excel, and tools like Asana, Trello, or Notion - Meticulous attention to detail and a data-driven, proactive approach - Ability to manage competing priorities independently and reliably - **Dedicated workspace free from interruptions**: - **High-speed internet connection**: - **Own laptop or desktop computer with necessary software** **Compensation**: **Salary**: ₹40,000 - ₹65,000 per month (based on experience) Pay: ₹40,000.00 - ₹65,000.00 per month **Benefits**: - Work from home Schedule: - Fixed shift - US shift Application Question(s): - How many years of Operations Coordinator/Manager experience do you have? - How many years of Administrative Assistant experience do you have? - How many years of Financial Analyst or Bookkeeping Support experience do you have? - How many years of Retail or Restaurant Management Support experience do you have? - Are you available to work Monday to Saturday, from 6:00 AM to 3:00 PM CST? - "What is the advertised salary range for this position (in INR)?" **Education**: - Bachelor's (preferred) **Experience**: - Virtual Assistant: 3 years (preferred) **Language**: - English (preferred) Work Location: Remote Expected Start Date: 16/06/2025