Virtual Assistant

**Job Title**:
**WFH Virtual Assistant - Business Operations, Financial Analysis & Team Oversight (Retail & Restaurants)**

**Location**:
Remote (India-Based) | Full-Time | Monday to Saturday
**Working Hours**: 6:00 AM - 3:00 PM CST

**Position Summary**:
We are seeking a highly analytical and proactive Virtual Assistant to support the business owner of a fast-growing retail and restaurant group in the U.S. This critical role blends day-to-day operations support with financial and team oversight. You will coordinate across departments—ensuring smooth workflows, performance accountability, and operational excellence.

You will act as a bridge between the business owner and various teams including admin, marketing, accounting, and store operations. If you’re organized, solutions-driven, and experienced in cross-functional coordination, this is a dynamic role with growth potential.

**Key Responsibilities**:
**Team Performance Oversight**
- Serve as a communication and performance liaison between the owner and:

- Admin Assistants (Retail & Restaurant)
- Marketing Team
- Accountant
- Operations Managers
- Review task completion, quality, and timelines across departments
- Maintain performance dashboards and highlight gaps or delays

**Operations Monitoring & Reporting**
- Validate daily reports: sales summaries, pricing updates, order entries, payroll data
- Review Daily Activity Reports (DARs) from stores and restaurants
- Identify recurring issues and recommend process improvements

**Communication & Administrative Coordination**
- Ensure inter-team follow-up and task progression
- Maintain internal SOPs, documentation, and task checklists

**Financial Oversight & Insights**
- Analyze monthly and quarterly Profit & Loss (P&L) statements
- Track gross margin, labor cost, COGS, rent, and utilities
- Collaborate with the accountant for actionable financial insights
- Recommend strategies for cost reduction and revenue improvement

**Marketing & Campaign Oversight**
- Monitor posting schedules and social media campaigns
- Coordinate GMB updates, promotions, and reputation management
- Review marketing performance reports and calculate ROI

**Hiring & Onboarding Support**
- Draft and post job listings on Indeed or similar platforms
- Manage applicant tracking and onboarding workflows
- Maintain updated records of team structure and new hires

**Expense Tracking & Optimization**
- Monitor expenses across departments and locations
- Identify discrepancies or cost-saving opportunities
- Recommend improvements to ensure expense accuracy and control

**Required Skills & Experience**:

- Minimum 3 years of experience in virtual assistance, operations coordination, or financial support roles
- Prior experience in retail or restaurant operations is a strong plus
- Proficiency in basic financial analysis and P&L understanding
- Fluent English—both written and spoken
- Tech-savvy: Google Workspace, Microsoft Excel, and tools like Asana, Trello, or Notion
- Meticulous attention to detail and a data-driven, proactive approach
- Ability to manage competing priorities independently and reliably
- **Dedicated workspace free from interruptions**:

- **High-speed internet connection**:

- **Own laptop or desktop computer with necessary software**

**Compensation**:
**Salary**: ₹40,000 - ₹65,000 per month (based on experience)

Pay: ₹40,000.00 - ₹65,000.00 per month

**Benefits**:

- Work from home

Schedule:

- Fixed shift
- US shift

Application Question(s):

- How many years of Operations Coordinator/Manager experience do you have?
- How many years of Administrative Assistant experience do you have?
- How many years of Financial Analyst or Bookkeeping Support experience do you have?
- How many years of Retail or Restaurant Management Support experience do you have?
- Are you available to work Monday to Saturday, from 6:00 AM to 3:00 PM CST?
- "What is the advertised salary range for this position (in INR)?"

**Education**:

- Bachelor's (preferred)

**Experience**:

- Virtual Assistant: 3 years (preferred)

**Language**:

- English (preferred)

Work Location: Remote

Expected Start Date: 16/06/2025