Senior Order Management

6 days ago

Remote, India InOpTra Digital Full time ₹ 6,00,000 - ₹ 8,00,000 per year

Department:

IT / Supply Chain

Project Location(s):

Remote / Bangalore, Karnataka

Job Type:

Full Time

Senior Order Management & SCM Specialist-India (Remote)

Experience: 5–8 years

Location: India (Late Evening & Night Shift – PST Coverage)

Engagement Type: Non-Field

Role Overview

We are looking for a Senior Order Management & Supply Chain Specialist to lead and oversee end-to-end supply chain execution. This role requires deep expertise in order lifecycle, PO management, rack manufacturing coordination, and contract manufacturing support, while serving as a primary point of contact for US-based teams and customers during PST hours.

Key Responsibilities

  • Oversee end-to-end order management: validation, confirmation, issue resolution, and delivery tracking.
  • Manage complex PO lifecycle activities including approval backend data, exception handling, and financial reconciliation.
  • Provide leadership in rack manufacturing lifecycle management – forecast alignment, BOM validation, WIP tracking, quality outputs, and expedite handling.
  • Lead contract manufacturing order management including STO closure, CM inventory health reporting, and dropship orders.
  • Deliver executive-level reporting on supply chain KPIs, open/closed POs, and resolution metrics.
  • Mentor and guide junior specialists to strengthen team capability.
  • Act as a key liaison for US teams and stakeholders, ensuring proactive communication and alignment.

Skills & Qualifications

  • 5–8 years of experience in global supply chain operations, procurement, or order management.
  • Strong hands-on knowledge of ERP systems (SAP or equivalent).
  • Experience in rack manufacturing and contract manufacturing processes is a strong advantage.
  • Proven ability to manage escalations, resolve supply chain discrepancies, and lead reporting initiatives.
  • Excellent stakeholder management and communication skills across global teams.
  • Strong leadership and mentoring ability.

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