Senior Operations Manager

8 hours ago

Bhubaneswar Orissa, India EXOSPACE LLP Full time

Operations Strategy & Efficiency

  • Develop, implement, and continuously refine Standard Operating Procedures (SOPs) for all operational aspects, including front-of-house services, facilities management, and day-to-day member support.
  • Monitor key operational performance indicators (KPIs) and utilize data analytics to identify areas for improvement, cost savings, and increased efficiency across all locations.
  • Oversee the management of technology infrastructure (Wi-Fi, access control, meeting room systems) to ensure high reliability and uptime.
  • Ensure all spaces comply with local health, safety, and building regulations.

2. Facilities & Vendor Management

  • Lead the facilities management strategy, including preventative maintenance schedules, repairs, and capital expenditure planning for the properties.
  • Manage relationships and performance of key vendors (e.g., cleaning, security, catering, IT support) to ensure service level agreements (SLAs) are met consistently and cost-effectively.
  • Negotiate and manage contracts with suppliers to secure the best value for services and goods.

3. Team Leadership & Development

  • Recruit, train, mentor, and manage a high-performing team of Community/Operations Managers and support staff.
  • Foster a culture of service excellence, accountability, and continuous improvement within the operations team.
  • Conduct regular performance reviews and provide constructive feedback and development opportunities for team members.

4. Financial & Budget Management

  • Develop, manage, and track the operations budget for all sites, focusing on cost control without compromising service quality.
  • Approve and track operational expenditures, ensuring adherence to financial guidelines.
  • Identify opportunities to enhance revenue through operational improvements or ancillary services.

5. Member Experience & Satisfaction

  • Collaborate closely with the Sales and Community teams to ensure operational services directly support a best-in-class member experience and high retention rates.
  • Establish and monitor service standards to address member inquiries, maintenance requests, and space-related issues promptly and effectively.

Job Type: Full-time

Pay: ₹35, ₹70,000.00 per month

Benefits:

  • Cell phone reimbursement

Work Location: In person

  • Senior Operations Manager – International Chat Support

    2 days ago

    Patia, Bhubaneswar, Orissa, India Kalinga IT Enabled Services Full time

    Job TitleSenior Operations Manager – International Chat Support (BPO)Location:BhubaneswarExperience10–15 years in BPO / Contact Center Operations, with at least 5 years managing international chat or omnichannel support at a senior leadership levelEmployment TypeFull-TimeJob SummaryThe Senior Operations Manager – International Chat Support will lead...

  • Senior Manager

    1 week ago

    Bhubaneswar, Orissa, India Multi Mantech International Pvt. Ltd Full time

    Greeting from Multi Mantech International Pvt Ltdwe are having an opening of Senior Manager civil for monitoring of various ongoing project & Liasoning with authorityJob description:Job Description: Senior Manager - Civil (Bhubaneswar).This role is specifically tailored for a highly experienced and recently retired official from the Rural Water Supply and...

  • Hotel Operations Manager

    2 weeks ago

    Bhubaneswar, Orissa, India SHVPL GROUP Full time ₹ 1,20,000 - ₹ 3,00,000 per year

    Job Opening: Hotel Operations ManagerLocation: Stanza Premium Hotels, Kalinga Nagar (Near SUM Hospital, Bhubaneswar)Unit of: SHVPL GROUPAbout Us:Stanza Premium Hotels, a new premium property by SHVPL GROUP, is designed to offer an exceptional hospitality experience near SUM Hospital, Bhubaneswar. As we prepare to open our doors, we're looking for a dynamic...

  • Senior Manager Finance

    4 days ago

    Bhubaneswar, Orissa, India People Process Teck Full time

    Senior Manager - Finance (Hotel Industry) - JDPurpose: The candidate will manage and finalize accounts, lead consolidation and integration of financial statements across multiple entities and ensure compliance with both internal and statutory guidelines.Key Responsibilities:Oversee finalization of accounts for the group's hotels, ensuring accurate closure of...

  • HR Manager

    1 week ago

    Bhubaneswar, Orissa, India Greenchillyz catering and foods pvt Ltd Full time

    Job Title: Human Resources (HR) Manager Company: Greenchillyz Location: Corporate Office Address: 2132/5140, Lewis Road, BJB Nagar, Bhubaneswar Job Overview Greenchillyz is seeking an experienced and strategic HR Manager to lead our Human Resources department at our corporate office. The ideal candidate will bridge the gap between management and employees,...

  • Operations Executive

    1 week ago

    Bhubaneswar, Orissa, India Twincity Interiors & Furnitures Full time

    Operation Executive – Factory OperationsLocation: BhubaneswarEmployment Type: Full-TimeGender Preference: Male CandidateEducation Qualification: Graduate (Any Discipline)Role Overview:We are seeking a proactive and detail-oriented Operation Executive to join our factory team. The ideal candidate will play a key role in managing operational data,...

  • customer acquisition manager

    1 week ago

    Bhubaneswar, Orissa, India Identity Training Services Private Limited Full time

    Job Title: Customer Acquisition Manager - SalesLocation: Bhubaneswar (On-site)Job Type: Full-timeAbout the RoleWe are looking for a dynamic and results-driven Senior Sales Manager to lead and expand our sales operations across multiple business domains, including Education, Food & Beverage, Hospitality, and Corporate Sales. The ideal candidate will be...

  • Operation Associate

    19 hours ago

    Bhubaneswar, Orissa, India Notinline Full time

    **Preferred Skills**: - Experience with inventory management, logistics, or supply chain operations. - Strong analytical and data-driven decision-making skills. - Ability to work independently and take initiative. **Job Types**: Full-time, Fresher Pay: ₹13,000.00 - ₹17,000.00 per month Work Location: In person

  • Senior Business Development Manager

    2 weeks ago

    Bhubaneswar, Orissa, India ICA Edu Skills Full time ₹ 19,20,000 - ₹ 45,60,000 per year

    Candidates must have 3-4 years experience in channel sales or B2B Sales Key Responsibilities:Operational Support:Assist franchisees in setting up and running their businesses efficiently.Provide guidance on standard operating procedures (SOPs).Ensure compliance with company policies and franchise agreements.Training & Development:Conduct onboarding and...

  • Business Operations Associate

    1 week ago

    Bhubaneswar, Orissa, India TRONIXWARE LAB Full time

    As a Business operation executive, you will be responsible for overseeing and managing the operation function within an organization. Your role will involve coordinating various processes, ensuring their smooth execution, and continuously improving them to enhance efficiency and effectiveness. your primary role is to identify, engage, and successfully...