AGM Customer Care

We are hiring Head Customer Care for our client in Education Sector,Frankfinnn Aviation Services.Job Title: AGM Customer CareLocation: GurugramMinimum Experience : 13+ yearsFunction: Customer CareJob Summary:We are looking for an experienced and proactive professional to lead our Customer Care function as AGM/GM. The role involves overseeing team...

•To monitor and supervise the customer service team and ensure all complaints are resolved within the defined turnaround times.  • Coordinate with Department Heads & ensure all complaints are resolved within the defined turnaround time.  • Bringing escalations to senior management promptly  • Enhance customer service at training centres by...

Job Title: Head Customer CareRole Overview:We are seeking an accomplished and results-driven professional to lead our Customer Care function as AGM/GM. The successful candidate will oversee team performance, ensure customer satisfaction, and manage escalations across service-driven operations.Main Responsibilities:Lead, supervise, and monitor the Customer...

We are hiring for the position of AGM - Customer Care for our client in the Education/Aviation Industry.Job Title- AGM - Customer Care ( Only Female Candidate)Location- GurugramMinimum Experience - 15+ yearsFunction: Customer CareKey Responsibilities:1. Lead, supervise, and monitor the Customer Service team to ensure timely resolution of customer complaints...

Role DescriptionThis is a full-time, on-site role for a Customer Care Specialist based in Gurugram. The Customer Care Specialist will be responsible for managing customer support inquiries, ensuring customer satisfaction, and maintaining effective communication with customers. Daily tasks include responding to customer queries, resolving issues promptly, and...

Company DescriptionEverdion is an athleisure wear brand that designs multifunctional outfits that perform during workouts and fit seamlessly into everyday life. We prioritize comfort and quality, empowering our customers to feel confident and comfortable wherever their day takes them. Our fashion prioritizes versatility and adaptability to reflect our...

Company DescriptionAt TheBrightLayer, we specialize in website development, mobile application development, cloud services, and UI/UX design to help businesses transform ideas into impactful digital solutions. Our mission is to make technology work for you, whether you are a startup or an enterprise. We deliver solutions that create real value through...

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and shape a better future for our customers.We at...

- Manage incoming calls, chats, and emails according to established targets.- Maintain average handling time (AHT) of calls in line with process objectives and specifications.- Address product or service issues by understanding the customer's concerns to ensure satisfaction.- Ensure all interactions adhere to quality standards.- Follow up on customer...

Manage incoming calls, chats, and emails according to established targets.Maintain average handling time (AHT) of calls in line with process objectives and specifications.Address product or service issues by understanding the customer's concerns to ensure satisfaction.Ensure all interactions adhere to quality standards.Follow up on customer complaints and...