Hospitality Manager

2 weeks ago


Adajan Surat Gujarat, India Oneiros Hospitality Full time ₹ 19,20,000 - ₹ 32,40,000 per year

Key Responsibilities:

  1. Guest Experience & Satisfaction

  2. Ensure guests are welcomed, assisted, and treated with professionalism.

  3. Handle complaints, special requests, and feedback gracefully.
  4. Maintain high standards of cleanliness, service, and ambiance.

  5. Premium Guest Handling

  6. Handle and manage premium dignitaries' requirements during their club visits as per their schedule.

  7. Coordinate with internal departments to ensure all special arrangements, preferences, and protocols are met.
  8. Maintain high-level discretion, professionalism, and personalized service for VIP guests.

  9. Staff Management

  10. Hire, train, and supervise hospitality staff (e.g., front desk, housekeeping, concierge).

  11. Schedule shifts and ensure staff coverage.
  12. Motivate and monitor team performance.

  13. Facility & Operations Oversight

  14. Coordinate with departments like housekeeping, F&B (Food & Beverage), and maintenance.

  15. Monitor inventory, supplies, and cleanliness of the property.
  16. Ensure compliance with safety, health, and hygiene standards.

  17. Event or Guest Program Management

  18. Plan and manage private events, banquets, or special promotions.

  19. Ensure proper setup, service, and breakdown for events.

Candidate must be open for flexible duty timing as per requirement.

Female Candidate required.

Job Types: Full-time, Permanent

Pay: ₹20, ₹35,000.00 per month

Benefits:

  • Flexible schedule
  • Paid sick time
  • Provident Fund

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)

Work Location: In person



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