Learning & Dev Manager I

What's the role?:

We're seeking someone with a technical background (e.g., cloud computing, data engineering, GIS, or software engineering) so that he/she can speak the language of our customers and familiarity with providing learning and development trainings or marketing events. This hybrid profile will enable us to scale our programs effectively.

How will the person support Technology Academy and evolving business needs:

1) Core Operational Support

• Develop, maintain and update technical learning pathways in collaboration with SMEs
• Support the delivery and evaluation of technical training programs and certifications
• Coordinate logistics for instructor-led and virtual learning sessions.
• Respond to learner and stakeholder queries related to technical programs.
• Assist in tracking KPIs, learning analytics, and reporting requirements.
• Leverage data and learner feedback to drive program innovation and continuous improvement.
• Create and moderate internal knowledge-sharing spaces to support continuous learning and cross-team collaboration.
• Support ad hoc operational upskilling needs (e.g., urgent security incident with AWS accounts requiring rapid security training and lessons-learned sessions).

2) Strategic Value-Add Initiatives

• Identify emerging technical skills needs in partnership with engineering and data teams.
• Design and pilot new learning modules or programs aligned with business goals.
• Build and manage strategic partnerships with technical vendors and certification providers.
• Provide planning and execution support for internal student hackathons.
• Represent the Technology Academy in external hackathons and collaborations (e.g., AWS, HERE).
• Represent the Technology Academy in the broader Tech Board and related strategic forums.

Who are you?:

We're seeking someone with a technical background (e.g., cloud computing, data engineering, GIS, or software engineering) so that he/she can speak the language of our customers and familiarity with providing learning and development trainings or marketing events. This hybrid profile will enable us to scale our programs effectively.

• Technical background in either: spatial data engineering/GIS, cloud computing, data engineering or software engineering
• Familiar with different divisions and our mapmaking industry
• Ability to translate technical concepts into accessible learning experiences
• Experience designing or delivering training/ learn & share/ brown bag events (formal or informal)
• Strong project/program management skills across internal teams and external vendors with good communication skills
• Proven ability to build and maintain rapport with Director+ stakeholders
• Familiarity or interest in AI/ML learning programs
• Interest in supporting leadership enablement and executive-level training

Job Location: Nesco, Goregaon, Mumbai

Work mode: Hybrid

HERE is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

Who are we?:

HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes – from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely.

At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people's lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us on our YouTube Channel.