Customer Experience

Role – Lead - Mass ExperienceLocation – KolkataKey Deliverables: Service Recovery SPOC – Reduce customer pain through analyzing/ implementing process and suggesting system correction. Key Deliverables:Reduction in interactions through data analysis, gauging customer behavior recommending process enhancements. Enhancing end to end journey to reduce...

Criteria:Candidates should be comfortable with WORK FROM OFFICE module.Candidates should be fluent in English & Hindi communication.Typing speed Should be 30/90.Comfortable with Rotational shift (24*7)Graduates are preferred, but undergraduates are also good to go.Both Freshers and Experience candidates can apply.Note that experience candidates must have 1...

PHP Programmer with a minimum of 1-2 year of experience having knowledge in Custom PHP programming, PHP opensource customization, PHP frameworks.Salary will be negotiable and industry standard according to your experience.(NO WORK FROM HOME)

Mass Retail Experience LeadTo lead and optimize the end-to-end customer experience for mass retail consumers in Prepaid and DTH services, with a strong focus on reducing customer interactions, controlling churn and MNP port-outs, improving digital adoption, ensuring effective grievance redressal, and driving timely service request closures as per defined...

We are looking for a dynamic and customer-focused Customer Executive to join our International Voice Process team. The ideal candidate will have excellent communication skills, a problem-solving attitude, and a passion for delivering outstanding customer service. Key ResponsibilitiesHandle inbound and outbound calls from international customers.Address...

Hi Job Seekers,Join Our Team: Work-From-Home Customer Service (Permanent Opportunity) - Multinational BPOCTC: Upto 3 LPA Working Days: 6 days a weekShifts: Rotational shifts (Candidates should be comfortable working night shifts)Note : Interested candidates can connect over call PragyaKey Responsibilities:Customer Interaction: Handle inbound calls, emails,...

Company DescriptionGOLDBROOK LIMITED is a financial services company based in Acton Trussell, Stafford, United Kingdom. We specialize in providing comprehensive financial solutions to our clients. Our expertise extends across various financial sectors, ensuring tailored services to meet individual needs. We are committed to maintaining the highest standards...

Company DescriptionUno Tasker is a dynamic startup revolutionizing the Personal & Home care marketplace by seamlessly connecting customers with a wide range of personal service providers. Our platform offers a one-stop solution for services such as trusted parlors, skilled handymen, professional drivers, and experienced cooks. We are committed to enhancing...

Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Customer Care Manager located in Kolkata. The Customer Care Manager will be responsible for overseeing customer service operations, ensuring customer satisfaction, and managing customer support teams. Day-to-day tasks include addressing customer...

Role & responsibilities:Relevant experience in customer care or back-office operations and required convincing power to address customer concernsManage and respond to customer inquiries via phone, email or whatsapp chat. Ability to handle soft tone and cool minded activities in the customer interactionsMeet customer satisfaction targets and resolve customer...