Customer Care Manager

14 hours ago


Kolkata, West Bengal, India Vibrant Motors Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Company Description

We suggest you enter details here.

Role Description

This is a full-time on-site role for a Customer Care Manager located in Kolkata. The Customer Care Manager will be responsible for overseeing customer service operations, ensuring customer satisfaction, and managing customer support teams. Day-to-day tasks include addressing customer concerns, developing customer service strategies, setting performance metrics, and analyzing customer feedback to improve services.

Qualifications

  • Customer Satisfaction, Customer Service Management, and Customer Support skills
  • Strong Analytical Skills
  • Excellent Communication skills
  • Leadership and team management abilities
  • Ability to develop and implement customer service strategies
  • Experience in the automotive industry is a plus
  • Bachelor's degree in Business Administration, Management, or related field


  • Kolkata, West Bengal, India PREMIER CARWORLD PVT. Full time ₹ 8,000 - ₹ 1,20,000 per year

    We are seeking Customer Care Executive to join our Maruti Suzuki dealership as Customer Care Executive. You will play a vital role by satisfying customer according to their need.Age: 18 – 35 yearsResponsibilities:Handle customer inquiries, resolve problems and ensure customers satisfactionRespond to customer inquiry via phone, email or chat,Follow ups with...


  • Kolkata, West Bengal, India Medikabazaar Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Company DescriptionMedikabazaar is a leading healthcare solutions provider, revolutionizing the procurement of medical supplies through a cutting-edge e-commerce platform. We empower healthcare institutions, clinics, and individual practitioners to streamline their purchasing processes, saving time and resources. Our extensive catalog offers a comprehensive...


  • Kolkata, West Bengal, India beBeeCustomerCare Full time ₹ 1,80,000 - ₹ 2,28,000

    Job Title: Customer Care RepresentativeWe are seeking a skilled and compassionate professional to provide top-quality service to customers via inbound calls, ensuring their needs are met and exceeded.About the Role:A minimum of 12th grade education (graduates or diploma holders preferred).Exceptional English communication skills (a neutral accent is...


  • Kolkata, West Bengal, India Saha Steel Pvt. Ltd. Full time ₹ 60,000 - ₹ 72,000 per year

    Job Title: Customer Care ExecutiveQualification: Minimum H.S.Required Skills: Very Good bengali and hindi communication skill with basic computer knowledge.Job description: Attending customer calling, giving the full information regarding our product, handling all the calling related sales. Coordinate with the outsider employees. maintaining record in excel...


  • Kolkata, West Bengal, India Dhal Information System Pvt Ltd Full time

    Customer care executive- Analyzing customer inquiries - Developing and implementing procedures - Training and motivating Customer Care staff - Solving complaints - Managing a team of Customer Support Representatives - Language to be known ODIA and ASSAMESE ref updazz com


  • Kolkata, West Bengal, India beBeeCustomerCare Full time ₹ 5,00,000 - ₹ 10,00,000

    Job Title: Dedicated Customer Care Specialist", "Detailed Job Description:", "Address customer inquiries via phone, email, and chat platforms to ensure prompt and efficient resolution.Utilize effective problem-solving skills to resolve complex customer complaints in a professional and courteous manner.Maintain accurate records of customer interactions in our...


  • Kolkata, West Bengal, India Rentokil Initial Full time

    About Rentokil PCIRentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world's leading pest control brand. Rentokil PCI aims to set new standards for customer service...


  • Kolkata, West Bengal, India Career Comfort Full time

    Hiring Now: Night Shift Roles in Salt Lake, Sector V (Kolkata) Join a growing team working in alignment with U.S. time zones Why Join Us? Complimentary Night Shift Cab Drop Subsidized Meals Freshers Welcome Supportive Work Culture Role Overview: Job Title: Customer Care Professional Location: Salt Lake, Sector V, Kolkata (On-site) Shift: ...


  • Kolkata, West Bengal, India Career Comfort Full time

    Hiring Now: Night Shift Roles in Salt Lake, Sector V (Kolkata) Join a growing team working in alignment with U.S. time zonesWhy Join Us? Complimentary Night Shift Cab Drop Subsidized Meals Freshers Welcome Supportive Work Culture Role Overview:- Job Title: Customer Care Professional- Location: Salt Lake, Sector V, Kolkata (On-site)- Shift: Night Shift...


  • Kolkata, West Bengal, India Career Comfort Full time

    Hiring Now: Night Shift Roles in Salt Lake, Sector V (Kolkata) Join a growing team working in alignment with U.S. time zonesWhy Join Us? Complimentary Night Shift Cab Drop Subsidized Meals Freshers Welcome Supportive Work Culture Role Overview:Job Title: Customer Care ProfessionalLocation: Salt Lake, Sector V, Kolkata (On-site)Shift: Night Shift (Aligned...