Customer Care Manager

2 days ago


Kolkata, West Bengal, India Vibrant Motors Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Company Description

We suggest you enter details here.

Role Description

This is a full-time on-site role for a Customer Care Manager located in Kolkata. The Customer Care Manager will be responsible for overseeing customer service operations, ensuring customer satisfaction, and managing customer support teams. Day-to-day tasks include addressing customer concerns, developing customer service strategies, setting performance metrics, and analyzing customer feedback to improve services.

Qualifications

  • Customer Satisfaction, Customer Service Management, and Customer Support skills
  • Strong Analytical Skills
  • Excellent Communication skills
  • Leadership and team management abilities
  • Ability to develop and implement customer service strategies
  • Experience in the automotive industry is a plus
  • Bachelor's degree in Business Administration, Management, or related field


  • Kolkata, West Bengal, India BookTax Outsourcing Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Job descriptionCompany Name: Black Swan Business Setup ServicesJob Title: Sr. Customer Care Executive/ Lead Prequalification Executive (Cold Calling)Location: New Town, KolkataDepartment: Business Development / Sales Support/Lead Generation Executive/Customer Care ExecutiveReports To: Sales ManagerInternational BPO Exp preferred.Job Summary:We are seeking a...


  • Kolkata, West Bengal, India PREMIER CARWORLD PVT. Full time ₹ 96,000 - ₹ 1,44,000 per year

    We are seeking Customer Care Executive to join our Maruti Suzuki dealership as Customer Care Executive. You will play a vital role by satisfying customer according to their need.Age: 18 – 35 yearsResponsibilities:Handle customer inquiries, resolve problems and ensure customers satisfactionRespond to customer inquiry via phone, email or chat,Follow ups with...


  • Kolkata, West Bengal, India Hird Services Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Us health care customer support international voice process handling inbound queries of Us healthcare related. Provide timely and accurate information to customer regarding healthcare plan insurance claim and benefits.Medical billing, insurance claim Required Candidate profileQualification - HSC/GraduateExperience - 0-4 YrsCommunication - Excellent Shift -...


  • Kolkata, West Bengal, India Orion Full time ₹ 3,00,000 - ₹ 9,00,000 per year

    A renowned tours and travel company is currently hiring Team Leader Customer care for Kolkata location.Role & responsibilitiesSupervise and guide a team of voice executives handling inbound and outbound calls.Monitor call quality, service levels, and adherence to company standards.Handle escalated customer queries or complaints and ensure timely...


  • Kolkata, West Bengal, India FastInfo Full time ₹ 1,80,000 - ₹ 2,16,000 per year

    Customer Care Executive - Immediate Joiners WantedLocation: Kariwala Towers, Salt Lake Sector VShift: Rotational Shifts & Rotational Week OffExperience: Freshers & Experienced – Both WelcomeLanguage: English – MandatoryJob Role:Handle inbound and outbound customer callsResolve queries and provide accurate informationMaintain professionalism and customer...


  • Kolkata, West Bengal, India Saha Steel Pvt. Ltd. Full time ₹ 60,000 - ₹ 72,000 per year

    Job Title: Customer Care ExecutiveQualification: Minimum H.S.Required Skills: Very Good bengali and hindi communication skill with basic computer knowledge.Job description: Attending customer calling, giving the full information regarding our product, handling all the calling related sales. Coordinate with the outsider employees. maintaining record in excel...


  • Kolkata, West Bengal, India MAHE TECHNOLOGIES PRIVATE LIMITED Full time ₹ 1,20,000 - ₹ 3,00,000 per year

    Mahe Technologies Pvt Ltd requiresPosition : Customer Care Executive (International BPO)Skill: Fluent English (English is must)Process: Out bound Voice processQualification : Min 10+2Gender : AnySalary : 10k to 25 KExperience : min 3 month experience in International BPO (fresher not applicable)Interested candidate may call at or mail their resume at...


  • Kolkata, West Bengal, India Medikabazaar Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Company DescriptionMedikabazaar is a leading healthcare solutions provider, revolutionizing the procurement of medical supplies through a cutting-edge e-commerce platform. We empower healthcare institutions, clinics, and individual practitioners to streamline their purchasing processes, saving time and resources. Our extensive catalog offers a comprehensive...


  • Kolkata, West Bengal, India Vishnu HR Solution Full time ₹ 18,00,000 - ₹ 36,00,000 per year

    ecommerce/marketplace/d2c managerWe need candidate with the following Job Description;Role: Logistics & Customer Care ExecutiveLocation: Kolkata (Work from office)Experience: 1–2 years preferred in e-commerce or operationsWhat You'll Do:Order & Logistics HandlingProcess daily orders from our website and marketplacesGenerate shipping labels and...

  • Customer Care Executive

    54 minutes ago


    Kolkata, West Bengal, India RAIDMAX TECHNOLOGIES Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Company Description it is an international contact centre Job Description Urgent need of Customer Care Executive in our Organisation.PROCESS: - International OutboundCRITERIA: -1. Candidate should be good in English2. Should be comfortable in Night shift3. Min qualification should be (10+2)TIMING: -3 PM - 10 PM ( AFTERNOON )SALARY: -7000 to Fixed) +...