Associate - Business Analyst-Customer Care Non-Voice-Back-End/Non Voic

Company DescriptionAdroit Synergies Pvt. Ltd. is a next-generation global business service provider specializing in Business Process Outsourcing (BPO) solutions. Founded in 2015, Adroit operates with over 700 employees across 3 delivery centers. We offer comprehensive services tailored to enhance customer satisfaction, drive sales, improve employee...

Roles and ResponsibilityManage and coordinate non-voice and backend operations efficiently.Provide excellent customer service and support to clients via phone, email, or chat.Develop and implement process improvements to boost productivity and quality.Collaborate with cross-functional teams to achieve business objectives.Analyze data and metrics to identify...

Hi JobseekersGreetings from ShiningstarsITPLWe are hiring for both Part time and Full Time for Non Voice We are hiring for Customer Service Executive for Non Voice process for Noida location Salary for Part Time: 13.5 k ctc :- 10.8 k in hand ( 5 hrs of shift and cab facility available in odd hours)Salary for Full Time : 23 k ctcRoles and...

Hi Jobseekers,We are hiring for Non voice process for Noida location for one of the multinational BPO. Please go through the job description -Job Title: Non-Voice Process ExecutiveLocation: Noida, Uttar PradeshJob Type: Full-TimeExperience Required: 0 to 5 years (Freshers and Experienced candidates welcome)Shift: 5.5 days working with one Rotational offs /...

We are hiring Immediate joiners for Customer Support Executives(Non-Voice/Chat process)Location- Noida Sector 142Min Experience- 6 months only on Chat/BlendedWorking days- 5 daysWork Timings- RotationalCandidate should have fluent english communication.Kindly share CV call/whatsapp-Gursimran (NOTE- ONLY LOOKING FOR IMMEDIATE JOINERS)

Roles and ResponsibilityHandle customer inquiries and resolve issues via chat, email, or other non-voice channels.Provide timely and accurate responses to customer queries and concerns.Collaborate with internal teams to resolve complex customer issues.Develop and maintain a strong understanding of company products and services.Identify opportunities to...

IMMEDIATE JOINERS ONLY(Candidates who are available for interview today and joining in 2 days)NON-VOICE PROCESSCandidates required with at least 6 months documented experience in Chat support or blended process.Location- Noida Sector 142(Noida based candidates preferred)Good English communication requiredTime- 24/7 Rotational- One side Cab in odd hours...

Roles and ResponsibilityHandle customer inquiries and resolve issues professionally.Provide exceptional customer service through chat and non-voice channels.Collaborate with team members to achieve business objectives.Develop and implement process improvements to enhance efficiency.Maintain accurate records of customer interactions and transactions.Ensure...

Role primarily involves dealing with end customers via chat, responsibilities include answering customer queries related to the Roadside Assistance and Motor Insurance, as well as answering generic, non-generic specific questions related to product cover/motor servicing. Candidates with voice background & prior web chat experience with UK or US client will...

Role primarily involves dealing with end customers via chat, responsibilities include answering customer queries related to their contracts. Some bit of outbound calling is also required depending on the complexityAverage Handle TimeQuality Assurance (Finished Product Quality) Measurement of the customer service representative's skillsAuthentication -...