
Technical Support Executive
1 day ago
Job Title: Technical Support Executive - DEALER SEVICE NETWORK HANDLE,PUMP INDUSTRY
Location: Coimbatore
Department: MKT - Agri & Resi
Reporting To: Technical Support ManagerJob Summary:We are looking for a dynamic and experienced professional to lead and support our service network operations & defective management. The ideal candidate will be responsible for ensuring effective service coverage, maintaining high service standards, and driving continuous improvement across all service-related functions.Key Responsibilities:
- Collaborate with the field team to identify the need for appointing service centers and field service mechanics to ensure effective coverage.
- Oversee the appointment, training, and development of service centers and field service mechanics.
- Maintain minimum service Turnaround Time (TAT) through efficient service planning and execution.
- Continuously adopt and update service processes to align with industry standards.
- Ensure product and service offerings meet customer expectations.
- Share technical updates regularly and ensure they reach all levels of the marketing team, dealer network, and service centers.
- Coordinate with product development, manufacturing, quality, marketing, and service centers to improve repair efficiency.
- Audit customer feedback and deploy corrective actions accordingly.
- Manage and control service-related expenses.
- Analyze product complaints and defective trends for continuous improvement.
- Maintain a strong understanding of spare parts to support service operations effectively.
- Be open to travel as required to support field operations and service network activities.
Qualifications & Skills:
- Bachelor's degree in Engineering, Business Administration, or a related field.
- 3–5 years of experience in service operations, customer support, or related roles.
- Strong analytical, coordination, and communication skills.
- Knowledge of service management tools and spare parts handling.
- Willingness to travel and work in field environments.
Job Type: Full-time
Pay: ₹8, ₹38,544.94 per month
Benefits:
- Health insurance
- Provident Fund
Language:
- English,HINDHI (Preferred)
Work Location: Remote
-
Technical Support Executive
6 days ago
Coimbatore, Tamil Nadu, India Talentgigs Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJD: Customer Support ExecutiveExperience: 1year.Location: Coimbatore.JD:The L1 - Support Engineer is responsible for providing high-quality technical support for the Saasant platform to customers, developers and prospects across the World through email, phone interactions, chats, desktop sharing with customers and by using incident tracking system. The...
-
Technical Support Engineer
21 hours ago
Coimbatore, Tamil Nadu, India servelong technologies Full time ₹ 3,00,000 - ₹ 6,00,000 per yearCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time, on-site role located in Coimbatore for a Technical Support Engineer. The Technical Support Engineer will be responsible for providing technical support, troubleshooting, analyzing issues, and ensuring excellent customer support. Day-to-day tasks include resolving...
-
Technical Support Engineer
20 hours ago
Coimbatore, Tamil Nadu, India Quantech Sealing Systems Full time ₹ 2,50,000 - ₹ 7,50,000 per yearRole & responsibilitiessearch for new clients who might benefit from company products or services and maximise client potential in designated regionsdevelop long-term relationships with clients, through managing and interpreting their requirementspersuade clients that a product or service best satisfies their needs in terms of quality, price and...
-
Technical Support Engineer
1 week ago
Coimbatore, Tamil Nadu, India Cloudxtreme Full time ₹ 6,00,000 - ₹ 12,00,000 per yearRole & responsibilitiesPFB JD, kindly consider the candidates only if they are fine with below pointers:24/7 Support processMonthly rotation of shifts and week offsWFO from office all 5 days (Mon to Fri), If Sat and Sun are normal working days then its WFHJob DescriptionRole: Technical Support AgentDescription: Technical Support Agent will troubleshoot and...
-
Technical Support Agent
24 hours ago
Coimbatore, Tamil Nadu, India Cloudxtreme Full time ₹ 6,00,000 - ₹ 10,00,000 per yearRole & responsibilitiesPFB JD, kindly consider the candidates only if they are fine with below pointers:24/7 Support processMonthly rotation of shifts and week offsWFO from office all 5 days (Mon to Fri), If Sat and Sun are normal working days then its WFHJob DescriptionRole: Technical Support AgentDescription: Technical Support Agent will troubleshoot and...
-
Coimbatore, Tamil Nadu, India Vserve Full time ₹ 2,00,000 - ₹ 6,00,000 per yearDear Applicants ,Hiring a potential resource in fast fast paced environment Its Time to grab Experience : 2- 5 YearsProven experience in customer success, Customer Support, technical supportNotice : Immediate JoinerLocation : CoimbatoreShift : Night ShiftShift : FIxed/ Rotational shiftEmail : Note: Request you to review the eligibility criteria carefully...
-
Technical Support Engineer
1 day ago
Coimbatore, Tamil Nadu, India Bct Consulting Full time ₹ 2,00,000 - ₹ 6,00,000 per yearRole & responsibilitiesExp0 yearsRole & ResponsibilitiesTechnical Support Representative - SupportEducationB.Sc Comp Science, BCA Graduates (2024 Pass out If they have pass out certificate).Work LocationCOIMBATORESkills Required1.Resource with strong communication skills. working on night shift and weekendsAbility to Grasp, Understand Business...
-
Customer Support Executive
4 weeks ago
Coimbatore, Tamil Nadu, India Spancore Technology Full timeImmediate Hiring – Customer Support Executive - US Voice Process Job Location: Gandhipuram, Coimbatore Spancore Technology is hiring energetic and customer-focused professionals for our US Voice Process team in Coimbatore (Gandhipuram). If you have excellent communication skills and are comfortable working in night shifts, we'd love to hear from you...
-
Coimbatore, Tamil Nadu, India 2coms Full time ₹ 2,88,000 - ₹ 4,32,000 per yearSUMMARYTechnical Support Service Desk MNC Location: CoimbatoreSalary: Up to 9 LPA5 Days Working Rotational/Night ShiftsOnly local candidates can apply, out locations not eligible.About the Role We are hiring experienced Technical Support Engineers to provide premium client support, troubleshoot complex technical issues, and ensure high customer...
-
Technical Project executive
3 weeks ago
Coimbatore, Tamil Nadu, India iHub-Data, IIIT Hyderabad Full timeExecutive Project Assistant - TechnicalThe Mobility Research Team in IIIT-Hyderabad is looking for an Executive Technical Assistant for projects. For more details about the Mobility work at IIIT-Hyderabad, seehttps://mobility.iiit.ac.in/https://inai.ai/Job responsibilities for this Executive Technical Assistant position include:Lead and coordinate multiple...