Technical Support Engineer

9 hours ago

Coimbatore, Tamil Nadu, India Quantech Sealing Systems Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Role & responsibilities

  • search for new clients who might benefit from company products or services and maximise client potential in designated regions
  • develop long-term relationships with clients, through managing and interpreting their requirements
  • persuade clients that a product or service best satisfies their needs in terms of quality, price and delivery
  • negotiate tender and contract terms and conditions to meet both client and company needs
  • calculate client quotations and administer client accounts
  • provide pre-sales technical assistance and product education
  • work on after-sales support services and provide technical back up as required
  • arrange and carry out product training
  • analyse costs and sales
  • prepare reports for head office and keep customer records
  • meet regular sales targets and coordinate sales projects
  • support marketing activities by attending trade shows, conferences and other marketing events
  • make technical presentations and demonstrate how a product meets client needs
  • liaise with other members of the sales team and other technical experts
  • help in the design of custom-made products
  • provide training and produce support material for other members of the sales team.

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