Customer Service Representative

14 hours ago

Andheri, Maharashtra, India Shott Amusement Limited Full time ₹ 1,20,000 - ₹ 1,80,000 per year

Job Title: Customer Service Representative (CSR)

Location: Andheri / Goregaon

Employment Type:

  • Full-time | Permanent | Fresher
  • Part-time (5–7 hours): ₹5,000 – ₹7,000 per month

Salary (Full-time):

  • ₹14,600 for Freshers
  • ₹15,000 (in-hand) for Experienced Candidates

Eligibility

  • Minimum qualification: 10th / 12th Pass or Graduate

Key Responsibilities

  • Assist customers and provide excellent service
  • Explain and demonstrate games to customers
  • Handle cashiering and billing processes

Working Hours

  • Full-time: 9-hour shifts per day
  • 1 weekly day off
  • Public holidays and weekends are working days

Shift Timings

Female (Rotational):

  • 10:00 AM – 7:00 PM
  • 11:00 AM – 8:00 PM
  • 12:00 PM – 9:00 PM
  • 1:00 PM – 10:00 PM

Male (Rotational):

  • 1:00 PM – 10:00 PM
  • 2:00 PM – 11:00 PM
  • 3:00 PM – 12:00 AM
  • 4:00 PM – 1:00 AM

Note: Must be available for all shifts during the first 15 days of joining.

Benefits (Post Probation)

  • Incentives
  • 24 days paid leave per year
  • Double pay on public holidays
  • General and COVID-19 Mediclaim coverage
  • Child education benefit

Requirements

  • Must follow grooming and uniform standards
  • Comfortable with rotational shifts and standing work

Job Types: Full-time, Part-time, Permanent, Fresher

Pay: Up to ₹15,000.00 per month

Expected hours: 7 per week

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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