Channel Management
2 weeks ago
As a part of this role, your responsibilities will include: - Managing administrative tasks related to dealer/channel partner appointments, terminations, and database updates. - Handling inquiries from customers/dealers and directing them appropriately to Branch Managers and Frontline Sales Executives for resolution. - Conducting periodic assessments of customer and dealer satisfaction levels. - Supporting sales and marketing teams by executing relevant administrative and coordination tasks. - Generating and maintaining Channel Productivity Reports on a Quarterly/Annual basis. - Conducting dealer visits to understand and resolve concerns for Grievance Handling. - Assisting in identifying and executing dealer network expansion initiatives. - Preparing and managing various MIS reports related to channel operations. - Ensuring strict adherence to internal policies by stakeholders and dealers. - Coordinating Dealership Confirmations and managing Dealership Certification processes. No additional details of the company are mentioned in the job description.,
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