Customer Service Representative-Freshers(Hindi)

17 hours ago


Begumpet Hyderabad Telangana, India d8ebda96-f9a6-4194-a972-7cec93accd50 Full time ₹ 1,44,000 - ₹ 2,16,000 per year

Job Title: Customer Support Executive – Insurance

Location: Begumpet / Hyderabad

Salary: ₹12,000 – ₹18,000 per month

Benefits: Joining Bonus + Monthly Incentives

Languages Required: Hindi (Mandatory) and basic English

Qualification: Any Graduation

Experience: Freshers & Experienced both can apply

Job Description

We are hiring Customer Support Executives for an insurance process. The role involves assisting customers over phone calls, explaining policy details, answering queries, and providing support in a professional and polite manner.

Key Responsibilities

  • Handle inbound and outbound customer calls
  • Explain insurance products clearly in Hindi
  • Assist customers with policy details, renewals, and basic service support
  • Maintain customer records and update call information
  • Resolve customer issues and ensure a smooth experience
  • Achieve daily/weekly call targets
  • Provide accurate information and maintain professionalism

Skills Required

  • Good Hindi communication skills (mandatory)
  • Basic English understanding
  • Good attitude, patience, and customer-handling ability
  • Ability to work in a team
  • Basic computer knowledge

Perks & Benefits

  • Salary: ₹12,000 – ₹18,000 per month
  • Attractive Incentives based on performance
  • Joining Bonus
  • Training provided for freshers
  • Growth opportunities within the company

Job Types: Full-time, Permanent, Fresher

Pay: ₹12, ₹20,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Provident Fund

Education:

  • Bachelor's (Required)

Language:

  • Hindi (Required)
  • English (Required)

Work Location: In person



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