Customer Support Executive

2 weeks ago

Begumpet Hyderabad Telangana, India VantageRMS Full time

**Job Title**: Customer Support Executive - Insurance Sector

**Location**: Begumpet,Hyderabad
**Salary**: ₹15,000 - ₹20,000 per month (Freshers & Experienced)

**Responsibilities**:

- Provide clear information about insurance policies and services.
- Assist customers with claims, renewals, and payments.
- Help with documentation and verification processes.
- Resolve customer queries in a timely and professional manner.
- Maintain accurate records of all customer interactions.
- Coordinate with internal teams for escalated issues.
- Meet daily/weekly service quality and response time targets.
- Educate customers on available products and benefits.
- Ensure customer satisfaction and a positive service experience.

**Requirements & Benefits**:

- Good communication in **Hindi & English**.
- Basic computer knowledge.
- Salary: ₹15,000 - ₹20,000/month + Incentives.
- Training and career growth opportunities.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

**Education**:

- Bachelor's (required)

**Language**:

- Hindi (required)
- English (required)

Work Location: In person

**Speak with the employer**
+91 7569780715

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