Inside Sales Specialist

16 hours ago

Gurgaon, Haryana, India Shiprocket Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Company Description

Shiprocket is India's largest eCommerce enablement platform, providing digital retailers with an end-to-end customer experience platform. It enables shipping, fulfillment, customer communication, and marketing tools, serving SMEs, D2C retailers, and social commerce retailers. With over 25 courier partners, Shiprocket offers pan-India and international shipping across 24,000+ pin codes in India and 220 countries worldwide. Launched in 2017, Shiprocket connects retailers, carriers, and consumers, ensuring seamless logistic operations and a robust post-purchase experience.

Role Description

This is a full-time on-site role for an Inside Sales Specialist at Shiprocket, located in Gurugram. The Inside Sales Specialist will be responsible for generating leads, managing customer relationships, ensuring customer satisfaction, and providing excellent customer service. Day-to-day tasks will include reaching out to potential customers, understanding their needs, and offering solutions that Shiprocket provides to enhance their business operations.

Qualifications

  • Proficient in Inside Sales and Lead Generation skills
  • Strong Customer Satisfaction and Customer Service skills
  • Excellent Communication skills
  • Ability to manage customer relationships effectively
  • Bachelor's degree in Business, Marketing, or related field is preferred
  • Previous experience in a similar role is a plus
  • Strong problem-solving and organizational skills

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