Technical Support Engineer
2 weeks ago
- Contact Center Customer Service: Technical provides post-sale technical customer service to business or end-consumer customers via phone, online chat, or text including:
- Responding to a high volume of low complexity technical inquiries (e.g., equipment or software installation / activation / troubleshooting , providing technical product specifications & information on compatibility with other products, etc.)
- Providing responses to customer inquiries based on pre-determined scripts and other response guidance tools
- Recommending alternative products or services (e.g., warranties) as part of customer issue resolution
- This position is not compensated based on achievement of sales targets. Work Environment: Typically located in a call center environment
- Positions on this level applies subject matter knowledge and understands the specific needs or requirements of specific problems and applies skills/knowledge thereafter
- Specialized schooling or previous practical experience likely to be required
- Understands and demonstrates the need to deliver to time, cost and quality and proactively adjusts for changing requirements
- Ensures that the work within own field of expertise complies with the relevant professional discipline
-
Technical Support Engineer
2 weeks ago
TPIN Malad, India Teleperformance Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJoin Teleperformance – Where Excellence Meets OpportunityTeleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.Why Choose Teleperformance?We emphasize the importance...
-
Technical Support Engineer
7 days ago
Malad, Mumbai, Maharashtra, India Violet Infosystems Private Limited Full time ₹ 42,000 - ₹ 10,00,000 per yearOpen Position: Technical Support EngineerLocation: Malad (West), MumbaiExperience: 2 Years to 9 YearsQualification: GraduateOnly Mumbai Suburban-based location (Dahisar to Dadar) candidates apply for the Position.We are working 6 days, i.e., from Monday to SaturdayJob Description:-Research and identify solutions to users' concerns/issues regarding software...
-
Electrical Engineer
2 weeks ago
Malad, Mumbai, Maharashtra, India Crecer Inteligente LLB Full time ₹ 84,000 - ₹ 12,00,000 per yearWe are looking for an Electrical Engineer to join our team and support technical, product, and project functions. The ideal candidate should have strong knowledge of electrical engineering principles and hands-on experience in managing technical support, product testing, and customer interactions.Key ResponsibilitiesProvide technical assistance to the...
-
Client Support
2 weeks ago
Malad, Mumbai, Maharashtra, India Vibe Copilot Full time ₹ 2,40,000 per yearWe are looking for a proactive and customer-focused Client Support & Training Specialist to join our team. This role involves visiting client sites to provide hands-on training for their teams on our application and system, offering ongoing support, and resolving technical or usage issues promptly. You will be the key point of contact for ensuring client...
-
Technical Lead
7 days ago
Malad, Mumbai, Maharashtra, India Alot Digital Solutions Pvt Ltd Full time ₹ 4,20,000 - ₹ 6,60,000 per yearRole Overview:We are seeking a Technical Lead with strong expertise in CPaaS (Communication Platform as a Service) technologies to lead the design, development, and integration of scalable communication solutions. The ideal candidate should possess hands-on technical experience, leadership skills, and a deep understanding of APIs, messaging protocols, and...
-
Marketing Engineer
5 days ago
Malad, Mumbai, Maharashtra, India Royal Arc Full time ₹ 38,40,000 - ₹ 43,20,000 per yearJob Summary:We are seeking a dynamic and technically skilled Marketing Engineer with expertise in the welding industry to join our team. The ideal candidate will have a strong engineering background, a solid understanding of welding processes and equipment, and experience in B2B marketing. This role bridges the gap between our engineering, sales, and...
-
Design Engineer
1 week ago
Malad, Mumbai, Maharashtra, India Insync Engineering Full time ₹ 2,70,000 - ₹ 3,24,000 per yearKey Responsibilities:Develop and design new products, components, and assemblies based on customer requirements and innovation goals.Prepare and manage 3D models and 2D manufacturing drawings with high accuracy and standard compliance.Interpret and analyze engineering drawings and technical specifications effectively.Collaborate with production and quality...
-
Customer Support Executive
2 weeks ago
Malad, Mumbai, Maharashtra, India Payment Gateway Solution Pvt. Ltd. Full timeCompany: Paymentz Location: Malad, Mumbai Paymentz is actively seeking a motivated individual to fill the role of Customer & Technical Support Representative - Merchant Services at our corporate office in Malad, Mumbai. As a member of our team, you will play a crucial role in providing support and service to our merchants, resolving their inquiries, and...
-
Customer Support Representative
4 days ago
Malad, Mumbai, Maharashtra, India Wintree Tech Private Limited Full time**Job Summary**: We are looking for a friendly and tech-savvy Customer Support Representative to help our customers. You’ll answer questions, solve basic technical issues, and make sure customers have a good experience with us. **Responsibilities**: - Help with questions and solve problems. - Give correct information about our products or services. -...
-
Customer Support
4 days ago
Malad, Mumbai, Maharashtra, India Elevate X Solutions Full time**Customer Success Associate - Tech Support (International)** **Location: Gurgaon** **Salary: ₹26,000 - ₹29,000 CTC** Experience: Must have experience in Tech Support **Voice Process** **About the Role**: **Key Responsibilities**: - Handle technical queries and troubleshooting via voice support - Provide accurate solutions and ensure issue...