Customer Support
18 hours ago
**Customer Success Associate - Tech Support (International)**
**Location: Gurgaon**
**Salary: ₹26,000 - ₹29,000 CTC**
Experience: Must have experience in Tech Support **Voice Process**
**About the Role**:
**Key Responsibilities**:
- Handle technical queries and troubleshooting via voice support
- Provide accurate solutions and ensure issue resolution
- Assist customers in configurations, troubleshooting, and account support
- Maintain high levels of customer satisfaction and quality standards
- Document customer interactions and escalate unresolved issues when needed
**Requirements**:
✔ Education: Graduate (mandatory)
✔ Experience: Prior experience in a Tech Support Voice Process
✔ Skills: Excellent English communication, problem-solving ability
✔ Work Mode: Work From Office
**✔ Working Days: 5 days a week, rotational shifts, rotational week off**
**✔ Transport: Both-way cabs provided(under 20 KM )**
**Job Types**: Full-time, Permanent
Pay: ₹26,000.00 - ₹29,000.00 per month
**Benefits**:
- Paid sick time
- Paid time off
Schedule:
- Day shift
- Morning shift
- Night shift
- Rotational shift
Work Location: In person
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