Customer Support

18 hours ago


Malad Mumbai Maharashtra, India Elevate X Solutions Full time

**Customer Success Associate - Tech Support (International)**

**Location: Gurgaon**

**Salary: ₹26,000 - ₹29,000 CTC**

Experience: Must have experience in Tech Support **Voice Process**

**About the Role**:
**Key Responsibilities**:

- Handle technical queries and troubleshooting via voice support
- Provide accurate solutions and ensure issue resolution
- Assist customers in configurations, troubleshooting, and account support
- Maintain high levels of customer satisfaction and quality standards
- Document customer interactions and escalate unresolved issues when needed

**Requirements**:
✔ Education: Graduate (mandatory)

✔ Experience: Prior experience in a Tech Support Voice Process

✔ Skills: Excellent English communication, problem-solving ability

✔ Work Mode: Work From Office

**✔ Working Days: 5 days a week, rotational shifts, rotational week off**

**✔ Transport: Both-way cabs provided(under 20 KM )**

**Job Types**: Full-time, Permanent

Pay: ₹26,000.00 - ₹29,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

Work Location: In person


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