
Customer Support Associate
4 days ago
**Key Responsibilities**
- Assist customers with booking, cancellations, amendments, and travel arrangements (flights, hotels, tours, etc.)
- Provide accurate information about visa requirements, travel regulations, and destination details
- Resolve customer complaints and escalate complex issues when necessary
- Collaborate with internal teams and external partners
- Maintain up-to-date knowledge of industry trends, company offerings, and travel advisories
- Record and update customer interactions and transactions in the system
- Ensure high levels of customer satisfaction through timely and effective solutions
- Promote travel packages, special offers, and company services as needed
- Stay informed about changes in travel regulations and industry trends
Pay: ₹10,574.80 - ₹33,527.54 per month
Schedule:
- Day shift
- Morning shift
Ability to commute/relocate:
- Malad, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Will you be Comfortable with Mid Shift(4pm to 12am)
**Experience**:
- Customer support: 1 year (required)
Shift availability:
- Day Shift (required)
Work Location: In person
**Speak with the employer**
+91 9967030002
Application Deadline: 16/06/2025
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