Customer Support Associate

22 hours ago

Malad Mumbai Maharashtra, India Activity next business solutions Full time

**Key Responsibilities**
- Assist customers with booking, cancellations, amendments, and travel arrangements (flights, hotels, tours, etc.)
- Provide accurate information about visa requirements, travel regulations, and destination details
- Resolve customer complaints and escalate complex issues when necessary
- Collaborate with internal teams and external partners
- Maintain up-to-date knowledge of industry trends, company offerings, and travel advisories
- Record and update customer interactions and transactions in the system
- Ensure high levels of customer satisfaction through timely and effective solutions
- Promote travel packages, special offers, and company services as needed
- Stay informed about changes in travel regulations and industry trends

Pay: ₹10,574.80 - ₹33,527.54 per month

Schedule:

- Day shift
- Morning shift

Ability to commute/relocate:

- Malad, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Will you be Comfortable with Mid Shift(4pm to 12am)

**Experience**:

- Customer support: 1 year (required)

Shift availability:

- Day Shift (required)

Work Location: In person

**Speak with the employer**
+91 9967030002
Application Deadline: 16/06/2025

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