Customer Support Associate

16 hours ago

Navi Mumbai Maharashtra, India Eastside Perfumes Full time

Job Title: Customer Support Associate (CSA)

Company: Eastside Perfumes

Location: Plot No RTC-71, R, Near Printing Press, Rabale MIDC Rd, T.T.C. Industrial Area, Navi Mumbai, Maharashtra 400701

Job Summary:
Eastside Perfumes is seeking a motivated and customer-centric individual to join our team as a Customer Support Associate. In this role, you will be the first point of contact for our customers, providing exceptional support and resolving their queries efficiently. If you have a passion for customer service and possess excellent communication skills, we encourage you to apply.

**Responsibilities**:

- Provide accurate information about products, services, and company policies.
- Resolve customer complaints and issues with empathy and efficiency.
- Process orders, returns, and exchanges.
- Maintain detailed records of customer interactions.
- Escalate complex issues to the appropriate team members.
- Proactively identify and address potential customer issues.
- Contribute to improving customer satisfaction and loyalty.
- Connect with customers for wholesale orders and convert leads.

Qualifications:
**4 year of customer service experience OR Undergraduate degree.**
- Basic proficiency in English and Hindi.
- Ms-Excel is Plus
- Excellent communication

and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Strong problem-solving skills.
- Basic computer skills and typing proficiency.

**Salary**:
As per company Regulations

Working Days:
6 days a week

Selection Process:
1. HR & Operations Rounds

2. Versant Test

3. Typing Test

Interview Mode:
Walk-in

Contact:
+91 9270007557

Pay: From ₹14,500.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Ability to commute/relocate:

- Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Customer support: 2 years (required)

**Language**:

- English (required)

**Location**:

- Navi Mumbai, Maharashtra (required)

Shift availability:

- Day Shift (required)

Work Location: In person

Application Deadline: 25/03/2025

  • Customer Support Associate

    16 hours ago

    Navi Mumbai, Maharashtra, India Hire Lab Career Solutions Full time

    **ob Roll -**Customer Support Associate **Work Mode** - Work from office - **Qualification**: 12th Pass/Graduate - **Salary**: 18k -37K take home (Depends on interview & Relevant Experience) - **Experience**: Fresher & Experienced both can apply - **Skills**: - Excellent English Communication - **Working Days**:5 days working - **Shifts**: Rotational...

  • Customer Support Associate

    1 week ago

    Navi Mumbai, Maharashtra, India Sutherland Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Role 1- 100% Voice process/ Journey Management /customer supportLanguages supported include NAM (US English) and Non-NAM (English, Hindi, Arabic, and Urdu).advisors should also have a good thought process, as calls are not scripted and can involve various situations.Excellent English CommunicationFreshers are preferredRole 2 - International Airlines...

  • Customer Support Associate

    2 weeks ago

    Andheri, Mumbai, Maharashtra, India Pilgrim Full time

    The Customer Support Associate is responsible for providing exceptional customer service by addressing customer inquiries, resolving issues and ensuring customer satisfaction. This role involves effective communication, problem-solving, and maintaining a positive customer experience. The Customer Support Associate works closely with the customer support team...

  • Customer Support Associate

    1 week ago

    Andheri, Mumbai, Maharashtra, India Pilgrim Full time

    The Customer Support Associate is responsible for providing exceptional customer service by addressing customer inquiries, resolving issues and ensuring customer satisfaction. This role involves effective communication, problem-solving, and maintaining a positive customer experience. The Customer Support Associate works closely with the customer support team...

  • Customer Support Executive

    16 hours ago

    Chandivali, Mumbai, Maharashtra, India MoSahay Associate Full time

    Mahindra Holidays (MH) Voice ProcessChandivali, MumbaiAny Graduate 10+2+3 6 to 12 months Experience - in Customer service - 3LPA20-25daysVoice & Written versant,23,000 to 27,000rs3LPA to 3.5LPAExcellent English Communication (Versant 5 Level)24*7 Shift (Male) 7am to 10pm (females)6days Working & 1 rotational week-offWing 1 & 2, IT 4th Floor, TechM, near...

  • Customer Support Associate

    6 days ago

    Mumbai, Maharashtra, India Shop Away Full time

    **We are hiring!!!** Profile - Customer Support Associate **( Blended process)** Location - **Mumbai** Education - Graduate/ undergraduate Salary - **140000 - 30000k in hand** shift - Day Shift **FRESHER ALSO APPLY** **EMAIL PROCESS EXPERIENCE** Min 6 months of experience of customer service ( BPO/ BFSI) is mandatory. Handling quires **NO target NO...

  • Customer Support Associate

    3 days ago

    Mumbai, Maharashtra, India Zama Organics Full time

    **Company Overview**: **Zama Organics** is a leading provider of high-quality food products committed to delivering exceptional customer service and satisfaction. As a Customer Support Associate in the food industry, you will be responsible for ensuring that our customers receive top-notch support and assistance with their inquiries and concerns. Your main...

  • Associate - Customer Chat Support

    2 days ago

    Navi Mumbai, Maharashtra, India Grace Services Full time ₹ 2,00,000 - ₹ 2,40,000 per year

    We Are Hiring – Associate for E-Commerce Customer Chat SupportImmediate Joiner's & Mumbai Applicants Only.Location: Airoli, Navi MumbaiShift: US-Based Rotational ShiftsWorking Days: 5 Days a Week with 2 Rotational OffsJob Type: 4-Month Contract (with possible extension based on performance)Eligibility: HSC – Freshers WelcomeTransportation: Home Pick &...

  • Customer Support Associate

    3 days ago

    Malad, Mumbai, Maharashtra, India Tech Mahindra Full time

    Tech Mahindra hiring Customer Support Associate. Following are the Responsibilities: - Resolve customer queries and complaints efficiently. - Provide product and service information to customers. - Achieve individual and team performance targets. Even Freshers can apply. **Job Types**: Full-time, Permanent, Fresher Pay: ₹19,000.26 - ₹30,000.96 per...

  • Customer Support Associate

    2 weeks ago

    Malad, Mumbai, Maharashtra, India Tech Mahindra Full time

    Hiring for **Customer Support Associate** for **Tech Mahindra** is responsible for handling customer inquiries, resolving complaints, and ensuring a positive customer experience. Their key duties include: - Resolving customer issues efficiently. - Maintaining accurate customer records. - Meeting performance targets and ensuring customer satisfaction. This...